Mac Haik Ford 2

4.8 (388reviews)
95%
10333 Katy Freeway,  Houston,  TX  77024

In operation 46 years.

WE GIVE OUR BEST TO SATISFY CUSTOMERS AND KEEP EVERY CUSTOMER HAPPY. ALWAYS TRY TO HIT OUR REPAIR DATES ON TIME AND ALWAYS HIT FOR THE BEST REPAIRS ON IT.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (388)

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My Experience

Christian was great walking me through the process.

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I'm not sure if they do other cars, but I'd definitely tell folks to at least check.

Repair Quality

Truck looks like it had never been in an accident and Christian made sure I received new parts.

Customer Service

Christian always got back to me timely and walked me through the process.

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Thank you

Customer Service

My Experience

It was a great experience, excellent customer service, on time delivery, repairs very well done, definitely recommend it

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Definitely recommend

Repair Quality

Great customer service , Chris was amazing on communication on time for updates and progress

Customer Service

Very good, excellent customer service

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Repair Quality

Chris was great. Fast service.

Customer Service

Chris was excellent.

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Repair Quality

The service was great, and the advisor was extremely professional and provided great customer service.

Customer Service

My Experience

Great service.

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I referred everyone

Repair Quality

Muy buen trabajo quedo super profecional como estaba el carro antes nuevo, fue rapido y buena Calidad de servicio

Customer Service

My Experience

I am blown away by their service. I use them regularly for auto service but this is the first time for the body shop. The body shop went above and beyond and meticulously fixed my truck. I will be a repeat customer

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Extremely satisfied with the level of service

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I was kept up to date on everything concerning the repairs of my truck and changes that occurred and why. Great customer service.

Customer Service

My Experience

Estimator gave me a completion date of my Toyota and sure enough the repair was complete 1day sooner. I am well pleased and will refer my friends

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Professional service

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My Experience

Great customer service, handled my concerns with no questions asked

Likely to Recommend

Not any more.

Repair Quality

Unnecessary visit to the dealership specially if the problem is a known software update failure, got us in a crash, that tied up the car for a week. Reserved loaner vehicle with the dealership was refused on the day of pickup, and I’m being told I will not be reimbursed for what I paid out of pocket for an outside rental car. You see? You wouldn’t buy another ford ever again when service quality is this low would you?

Customer Service

They talk professional, but nothing gets done so what’s the point?

My Experience

I’m very happy with the results. My car looks so good, thank you all! And a special thanks to Mr.Garcia for making the whole process a lot easier. He’s very good at communicating and has great customer service skills.

Likely to Recommend

Mr. Garcia made the whole process a lot easier. He made sure to keep me informed all the time and explained everything throughly. Really good quality work. My car looks brand new, I would highly recommend taking your car here.

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Mr Garcia was very help full and answer our questions and call right away.

My Experience

Christian Garcia in the body shop was amazing! Very knowledgeable about automobiles and extremely customer friendly. Our experience was exceptional!

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Repair Quality

Christian Garcia in the Mac Haik Body Shop was amazing! Kept contacting me with updates on the status of the repairs on my car throughout the lengthy process! Excellent customer service skills! Very personable, knowledgeable and professional!

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My Experience

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