Mac Haik Ford 2

4.8 (388reviews)
95%
10333 Katy Freeway,  Houston,  TX  77024

In operation 46 years.

WE GIVE OUR BEST TO SATISFY CUSTOMERS AND KEEP EVERY CUSTOMER HAPPY. ALWAYS TRY TO HIT OUR REPAIR DATES ON TIME AND ALWAYS HIT FOR THE BEST REPAIRS ON IT.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (388)

My Experience

Great customer service. Didn’t hesitate to do it right.

My Experience

Likely to Recommend

Depends how this will end up

Repair Quality

Car was provided by radiator issue. No ownership - no follow up with adjustor and BMW.

Customer Service

My Experience

I like the fact that Chris is so communicative and professional. I don’t feel that I have to chase him to get the job done. He documents, follows up with insurance and other areas necessary to get parts or service then he calls, and leaves me messages if I don’t answer and gets a fantastic quality job done in time. I can’t ask for more.

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Repair Quality

Top notch body shop

Customer Service

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Repair Quality

Cris is fantastic to work with and made this process so much easier for us.

Customer Service

My Experience

Everything went well.

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My Experience

Very professional and fast. My truck looks good and they kept me posted on progress.

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Repair Quality

Professional fast and good job

Customer Service

Likely to Recommend

Repair Quality

I was pleased with the repair service I received on my 2022 Ford Mustang GT. Cristian was the first person we spoke to in regards to an insurance claim to fix the damages on my car. He was eager to help and kept us very informed on what to expect to fix my car. I was very happy when I received my car back and it looked brand new again! I recommend Mac Haik Ford repair service to anyone needing repairs done!

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Customer Service

My Experience

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My Experience

Very easy to work with

My Experience

The team on the body shop department was really helpful and Cristian Garcia the guy who was in charge of our car was always in touch with us. In general we’re very satisfied.

Likely to Recommend

Repair Quality

Cristian García was a really nice expert helping us

Customer Service

Body shop team was exceptional

My Experience

I didn't get the text updates until after I picked it up. Chris did a very good job at communicating before,during and after. I appreciated the convenience of dropping off my vehicle and getting picked up for my rental and the same at pick up.

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Repair Quality

Customer Service

Smooth transaction, efficient and clear communication throughout. And it took less time that other shops and done well.

My Experience

Cris did an amazing job on my explorer window repair. He was even more detailed than I was at assessing the damage, and he worked with the insurance company to ensure that we were getting quality parts. Our experience has made us loyal customers

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Customer Service

My Experience

I recently had my 2021 Jeep Wrangler repaired at Mac Haik auto body shop. First, the quality of the repair work is excellent. The team managed to restore my vehicle to its original glory; it's hard to tell that it was ever involved in an accident. I was especially happy with the use of original OEM parts in the repair of the drivetrain, a concern I addressed going into the beginning of the repair. I would like to extend my special thanks and appreciation to Mr. Cristian Garcia, the body shop estimator, who played a pivotal role throughout the entire process. His communication skills are exemplary; he kept me informed every step of the way, ensuring I understood the process and what to expect. His genuine concern for my satisfaction and well-being as a customer did not go unnoticed. It’s rare to encounter someone so dedicated and caring in their profession. Moreover, Mr. Garcia went above and beyond to accommodate my schedule, which I greatly appreciated. He understood the importance of my commitments and made sure the repair was completed in a reasonable timeframe, ensuring I did not miss a critical appointment. His thoughtfulness and ability to adapt to my needs were truly remarkable. The combination of high-quality repair work and exceptional customer service has left a lasting impression on me. I wholeheartedly recommend Mac Haik auto body shop. Their team, especially Mr. Garcia, exemplifies professionalism, skill, and genuine customer care. Thank you, Mac Haik auto body shop and Mr. Garcia, for not just repairing a vehicle, but for showing that excellence and compassion still thrive in the auto repair industry.

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Great quality work!

Customer Service

Christian Garcia was Aweosme!

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Repair Quality

Chris body shop rep did a fantastic job, from start to finish.

Customer Service