Mac Haik Ford 2

4.8 (389reviews)
94%
10333 Katy Freeway,  Houston,  TX  77024

In operation 46 years.

WE GIVE OUR BEST TO SATISFY CUSTOMERS AND KEEP EVERY CUSTOMER HAPPY. ALWAYS TRY TO HIT OUR REPAIR DATES ON TIME AND ALWAYS HIT FOR THE BEST REPAIRS ON IT.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (389)

Likely to Recommend

Repair Quality

Customer Service

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Great service

Repair Quality

Great staff Chris in the body shop

Customer Service

Good job all around

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Repair Quality

Customer Service

My Experience

Robert was always ready to take my call & assured that results required very little from me, The Customer.

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Customer Service

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Repair Quality

Good service

Customer Service

Excelent

Likely to Recommend

Repair Quality

Cristian Garcia is the best

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

My final opinion will depend on how the outstanding issues are resolved.

Repair Quality

Car took two weeks longer to be repaired because a replacement part was not the correct one. Blind spot monitoring does not work and needs to be fixed. The plastic surround inside the lift gate is loose and not fitted correctly. It is also scratched in places. The loose plastic surround means that lift gate does not close properly.

Customer Service

Chris was helpful through the process, but no one reached out to us to tell us ahead of time that the car would not be ready on time. We had to call to find that out ourselves.

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Repair Quality

Customer Service

My Experience

You did good service Thank you

My Experience

You did a great job repairing my vehicle. Christian was a pleasure to work with.

Likely to Recommend

Repair Quality

The body shop did a great job!

Customer Service

My Experience

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Customer Service

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Customer Service

My Experience

While the repair itself is satisfactory, We never imagined the repair took so long for more than three weeks. The communication was not timely made. We can leave the car much later if your team clearly understood when the part became available on site. Recommend your team confirm and inform the client in advance to dropping off the car. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Customer Service