Mac Haik Ford Lincoln Inc. 2

4.9 (126reviews)
98%
7201 S. IH 35,  Georgetown,  TX  78626
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Shop AssistantSparkles

In operation 25 years.

Body Shop located on site at Mac Haik Ford Lincoln in Georgetown, Texas.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (126)

Customers say
Overall Customer Satisfaction
Customers consistently praised the body shop for its high service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as excellent, professional, and thorough. Several customers highlighted the added touch of having their vehicles washed, vacuumed, or detailed as an unexpected and appreciated bonus. Communication throughout the repair process was widely commended, with customers noting they were kept informed at every stage via calls and texts. Timeliness was another strong point, with multiple customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including color match quality, tint issues on a windshield, and post-repair mechanical concerns such as a check engine light and transmission issues appearing shortly after pickup. One customer also mentioned slow response to calls and unmet deadlines. These improvement points reflect direct customer observations and provide valuable opportunities for the shop to further enhance its already strong reputation.
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"My vehicle was out at the two-week mark, which was one week earlier than they had estimated"
"Everyone was friendly and helpful. I was expecting the repair to take 2 weeks and you got it done in one. And my car looks brand new, like it never got hit. ..." Read more
"It was ready before the initially estimated 10 days."
"2 days late"
"Vehicle was completed on point and within the quoted timeframe."
"In front of all issues with a phone call as well as informative text."
"Slow response to calls and did not inform when the deadline was not going to be met."
"The team did a fantastic job. Communicated well and fixed my car like new."

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Returned Clean

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We are very satisfied.

Customer Service

Renee was great to work with.

Returned Clean

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Repair Quality

Check engine light came on in less than a week after picking up the vehicle. The transmission seems to be skipping while driving at 60 mph. I’m vehicle did not have these issues before accident which leads me to believe something was not repaired properly or there is a faulty replacement part somewhere.

Customer Service

John is very responsive and professional.

Returned Clean

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Returned Clean

My Experience

Elaine in office was excellent Jon was Super Helpful And it ended being over $10,000 Great Job… 💜❤️💚

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Returned Clean

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Returned Clean

My Experience

My car looked wonderful, and clean and put back together!! It sounds much better and my dip on the hood doesn’t look near as bad. I appreciate all your time and work, thank you so much. Dena Ashby

My Experience

Jon was great to work with, kept us updated and made sure everything was right before we picked up the Jeep. Hopefully, we don't have to use the Body Shop services again, But if we do , we're definitely coming back to Mac Hiak

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My Experience

Everything went perfect with my truck repairs highly recommended...

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Service was very professional and very helpful getting my truck fix very fast .

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Returned Clean

My Experience

Great work super helpful with communication. Helped me out a lot.

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Really good work super helpful with communication.

Customer Service

John and the staff where super helpful with any questions I had.

Returned Clean

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My Experience

Very respectful and communicative on how my jeep was and in what part of the process we were in

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Returned Clean

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Returned Clean

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Everyone was great to work with and very accommodating

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