Mackin's Hollywood Auto Body

4.9 (5,928reviews)
98%
3737 NE Broadway St.,  Portland,  OR  97232

In operation 81 years, 30 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (5,928)

My Experience

They are always kind, helpful and fast but do amazing work.

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My Experience

Thanks for dropping off my car! It helped me out a lot!

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Returned Clean

My Experience

I appreciate the care team at the front desk, the communication process, the accommodations, the enthusiasm and most of all how good my car looks. Thank you Daniel plus others…(don’t have all the names)!

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I would highly recommend due to the customer service, communication and auto body work! Impressive!

Repair Quality

The repair looks impeccable! I am impressed and also appreciate you all going the extra mile giving me my car back meticulous! I am very thankful and would highly recommend!

Customer Service

The best!! Daniel rocked with his communication and care toward me as a customer. The entire front desk (team) seems to like their job and show it to the customer! I am impressed and thankful.

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My Experience

It was great working with you all, end-to-end. A terrific team. Professional through and through, and just pleasant. Joey was great!

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My Experience

Extremely pleased with repair. Car was returned immaculately cleaned. Thank you.

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I had to stop by and get a question answered and the staff continued to offer the best level of service! It’s not just about when they get paid. It’s also about making sure their customers get the best possible care.

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My Experience

Appreciate the coordination with rental car company. Work done faster than expected. Professional job

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My Experience

Joey, who managed my car, was super. I felt I could trust Mackin’s with repairing my car because of him. The repair turned out great.

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My Experience

They took care of everything from repairs to car rentals. Car looks great, they clearly detailed it after repair. 10/10 I would come back if I ever needed too.

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Everyone was super helpful, took time to explain the repairs and gave space for me to ask questions. I only wish there had been a little more communication around how long the repairs would take. I dropped my car off first thing Monday morning and got it back two Fridays later. I appreciated the tues/thurs texts, but only received estimated completion times after specifically asking.

Returned Clean

My Experience

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High quality. And easy to coordinate with Enterprise for rental car.

Repair Quality

Excellent body work + bonus detailing.

Customer Service

Staff was incredibly friendly and nice. Not wild about the "T and TH only" texts though.

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My Experience

I had taken the car to another shop for an estimate and was impressed that Mackin’s did a more thorough initial inspection and listed more details than the first shop. After dropping the car off they made sure to update other small things. They updated how work was flowing and actually completed job sooner than expected. Car looks like it was never in an accident.

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My Experience

This is the second time I’ve had to use your services, and both times it has been a positive experience. It is never fun having to repair a car, so when the shop makes it as least painful as possible, I appreciate it. Thanks!

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Second time using this shop for body work. Always a good experience. Very efficient and professional.

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My Experience

Very happy. I expected this to be very stressful, but it wnt very easily.

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My Experience

Mackins is meticulous in their repair work. I am completely satisfied. They did an excellent job of sending me updates. My car was looked beautiful when I picked it up!

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Of course I would recommend them. I can't imagine anyone doing a better job.

Repair Quality

The VERY best! Attentive and careful repairs! They are wonderful.

Customer Service

Great customer service. My car was ready when I was told it would be and was beautified beyond belief!

Returned Clean