Maguire Automotive
We are a full-service collision center with a large manufacture base, we are the preferred repair shop for Toyota Kia VW Audi and Volvo. We have the area's best body technicians with the quality you would expect from the Maguire Auto group.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
No problem referring any potential customers to this body shop.
Repair Quality - 5.0/5.0 -
Couldn't tell it was damaged....Excellent!!
Customer Service - 5.0/5.0 -
Very knowledgeable, professional and ease of service. No issues!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only problem is that, immediately following the work done, the left blinker has sped up to at least twice or three tines of that of the right blinker. Can that be readjusted while I wait?
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The wrong car piece was ordered for my repair initially. This was fine, I had to wait an extra week but it was no worries. Then, I asked them to please schedule me when they got the piece because I needed my car by the following Friday. I would have picked it up and brought it in another time to schedule if not because I HAD to go out of town. But instead they started the car. When I called to ask at the beginning of the week they said it would be done Thursday or Friday. Then I called on Thursday and a different woman told me it would be done Monday. So when I explained the situation to her, she proceeded to tell me I was wrong and that they didn’t order the wrong car piece and made another excuse and said there were no more rentals. So not only was she rude on the phone, wouldn’t understand my situation, my car was still in the shop because of someone ordering the wrong piece, and they started my car without confirmation I would have it when I needed (1.5 weeks after the original pick up date). I finally got through later that day to someone else who said I could get it the next day, Friday. I confirmed that I could pick it ip at 4pm and they said “no we’ll call you first”. Even though they said they would have it ready because I had to go out of town and claimed “it would only take 20 minutes it finish”. So on Friday I NEVER got a call. So I called 5 minutes before they closed to tell them I was almost there to get it. And it was ready. They would have never called me and I wouldn’t have gotten my car for an extremely important meeting out of town. I am very disappointed with the customer service. When I walked in to get my car the women at the front were unfriendly and had terrible looks on their faces like they were unwilling to help me. As if I had not just spoken to one of them 2 minutes prior. The service I had here was ridiculous. And I will definitely never be returning here.
Customer Service - 1.5/5.0 -
Wendy and Chris were nice. Anyone else I talked to was rude.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I hope to recommend you to other people in the same situation
Repair Quality - 5.0/5.0 -
Very satisfied with all aspects of the service and professionalism at Toyota of Ithaca, NY
Customer Service - 5.0/5.0 -
Everyone was very nice to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought he did a good job looks real nice and they actually got it done a day sooner than they said and they detailed it for me inside and out I think that was great
Customer Service - 5.0/5.0 -
They treated me very professional real happy with the results thank you
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
My car was there 4 month. i am still waiting for molding to go around the door. That being said the repairs that where don where excellent.
Customer Service - 4.5/5.0 -
I was told different things from different people and giving mixed messages.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All of the staff were amazing including Gary, Giselle and I believe his name was Steve - a fantastic (mechanic) employee who stepped in to take me home, when the shuttle could not. He was so kind and engaging!
Customer Service - 5.0/5.0 -
All of the staff were amazing including Gary (very communicative and knowledgable) Giselle (ALWAYS at the ready, kind and helpful) and I believe his name was Steve - a fantastic (mechanic?) employee who stepped in to take me home, when the shuttle could not. He was so kind and engaging!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The cost of having to fix the rust and corrosion is enough to keep me from recommending Maguire.
Repair Quality - 0.5/5.0 -
My car sat in the Maguire lot for two months waiting to be repaired. I understand that there are not enough technicians and that parts take longer to come in. However, the brakes and rotors on my car ended up rusting because the car sat there for so long and, as a result, my car failed inspection & It's going to cost me $1400 to replace the damaged parts.
Customer Service - 4.0/5.0 -
I had no problems with the customer service
Returned Clean
Likely to Recommend - 1.5/5.0 -
Reasons already given.
Repair Quality - 3.5/5.0 -
My 2014 Volvo XC60 looks fine, but there are rattles that were not there prior to the repair. With the windows open & very noticeable when driving over joints, bumps & R.R. tracks. Before I brought it in for repair, while damaged it was quiet. And the Check Engine light has been on after about 75miles after picking it up.
Customer Service - 4.0/5.0 -
For the most part they were ok, but the Lady that picked me up at the airport was a 10.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
We waited weeks for our car to be fixed even though the parts had arrived. Somehow there was confusion about who the parts were for and our car just sat there even though I had received a call telling me the parts were there and my car would be done on a certain day. When I called to confirm a pickup I spoke to two men Craig? Chris? I forget. They immediately lied to me saying they hadn't told me my car would be ready that day. When they finally figured out what was going on they blamed me because my last name is different than my husband's and that is where the confusion was. Not a good way to treat anyone. Certainly unimpressive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You can’t even tell it was squished!!
Customer Service - 5.0/5.0 -
Super kind and helpful folks.