Maguire Honda

4.4 (241reviews)
85%
315 Elmira Rd,  Ithaca,  NY  14850
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (241)

My Experience

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The people I talked to were very nice!

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Took six weeks or more to get parts. But didn’t need carb

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I could tell they were very busy, swamped even. It took a little longer to get things completed. Also, it was disappointing my windshield got cracked during the repair. I do understand that accidents happen - and to their credit they took care of the windshield replacement fairly quickly, and at no cost to me. So I really did appreciate that!

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Jessica bonds was amazing!

Customer Service

Amazing job

Returned Clean

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Wendy was very helpful.

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They got the job done well, but communication was frustrating. I'd recommend the shop but advise customers to stay loosely attached to a repair timeline.

Repair Quality

Looks like new - perfect color match. And a bonus interior detail!

Customer Service

The staff were always friendly when I talked with them, but the job was estimated to take 3 days and ended up taking 10 days. The staff didn't call me to tell me about these delays -- I imagine because of being stretched thin -- but it was frustrating to have to call to track down the status of the car when it was promised to be done.

Returned Clean

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When I got my vehicle back, the air conditioning magically didn’t work any more, the fitment and finish of both the front and rear bumper are still off, the front hood trim buckled day one. I wanted oem parts so I took it to you guys, I regret it 100%.

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The repair process took way too long for a simple repair. It took over a month to repair the car when the estimated time was 9 days. Additionally, the body shop workers did not provide consistent updates and kept pushing off the expected date when the car would be ready for pickup to near the end of May, even though I told them I absolutely needed it to be ready before then. I had to go pick up the car before they finished because I urgently needed it due to graduation and moving out of my apartment.

Customer Service

See previous comments

Returned Clean

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