Maguire Honda

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very helpful and friendly

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I didn't realize that the fix would take 3 days, or I would have made other plans and dropped the car off the day before and possibly reserved a rental. I don't recall anyone telling me during the estimate process and I couldn't find anything on my paperwork.

Likely to Recommend - 3.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0 -

Took nearly a month. When I was told it was ready after I called I returned rental car and went there, but in fact had to wait another hour and a half. On the plus side they threw in an oil change and tire rotation. I don't know if it relates to the repairs, but when I left the muffler began to rattle and now is loud. I've had numerous appointments on my schedule and haven't inquired about getting it repaired. The staff were very friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Appreciated the friendly and help staff, like Wendy. There was a follow up issue with a headlight snd she brought out the tech and the issue was resolved quickly.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

At the moment - I won’t be recommending this shop to anyone

Repair Quality - 1.0/5.0 -

The Body Shop at Maguire Honda initially scheduled the repair for 10 days - which seemed excessive - then proceeded to keep the car longer than 10 days without proper communication, while we were stuck paying for a rental car.

Customer Service - 1.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

If you truly want to know the manager should call or meet with me.

Customer Service - 0.5/5.0 -

Mgr should meet or call me

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

The body work was done well. There is ine oversight. Fastening a wheel well flap. The receptionist said to come back in and they would fix it. I asked about my rear windshield wiper fluid. I asked that tge fluid be checked while getting my oild changed. My rear windshield fluid is not working. Either the fluid wasnt checked and filled or it was damaged and wasnt repaired during the body work.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Beautiful work on my crunched rear panel. Very nice professional service people. Wish I could have gotten it a little sooner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful work. Great employees.

Customer Service - 5.0/5.0 -

Loved them

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 2.0/5.0 -

They lied to me multiple times about the progress of the car, and delayed the return date 3 or 4 times.

Likely to Recommend - 2.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.0/5.0 -

A "5 day" repair was late by over 100%!! At no time did the shop initiate contact to tell me repairs were delayed (yet again). Each time I initiated contact myself, I was advised it would be ready "probably tomorrow". The man who did the estimate treated a female customer in a condescending manner and was dismissive of information shared. His assessment of damage was incomplete, inconsistent and did not entirely fit the evidence. He assessed the exact same damage pattern as related to the accident in one location but not another nearby location. He did not dialogue or support his pronouncements. The woman who did paperwork with me was fantastic. She was congenial and treated customers with respect. Once completed, the repair itself was very good. .

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0 -

I had the car towed there by AAA after calling them about getting work done. And then called to let them know that the tow truck was on its way. They said they would call once they looked the car over. And then I heard nothing from them. Called the following week and they hadn’t looked at the car yet, because they had no information on the car, and didn’t know who it belonged to. All information had been provided in phone calls. They eventually said that the “regular” person was on vacation so there may have been a problem on their end. It didn’t get much better from there. Six weeks to do the work.

Customer Service - 2.0/5.0 -

See previous comments

Returned Clean

Likely to Recommend - 5.0/5.0 -

Maguire Honda is the greatest ! YAY!

Repair Quality - 5.0/5.0 -

great , except the guy did not put the driver side bottom door bumper in, and the bolt holding the door - he used a non-OEM bolt, but the 2 parts were sitting in the tray in the compartment between the front seats..........go figure.

Customer Service - 5.0/5.0 -

Wendi the greatest and sweetest, and she is so pretty!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Maguire Honda always does a good job. Great staff.

Customer Service - 5.0/5.0 -

great staff

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wendy and Mark were very pleasant, they worked well with the insurance company, and the personnel who worked on my car did a very good job.

Customer Service - 5.0/5.0 -

See previous comments.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean