Maguire Honda
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- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thay did a good job l was very happy thank you
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Awful customer service, no communication. Will not return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Quality work. Very pleased
Repair Quality - 5.0/5.0 -
Work was very high quality. The staff were organized attentive and patient. Bruce Smith ensured the extra work was done too! And the car was clean and shiny! Very happy
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
All they did was pop out the dent that was on the side of the car, so I guess they did the bare minimum
Customer Service - 0.5/5.0 -
Pushed my appointment back for three months, then told me the job would take 3-5 days. I rented out a car from a local car rental and paid for insurance and gas for that car thinking I would only have to pay 5 days worth maximum. The job ended up taking 15 days and I kept trying to call the body shop to get an update and no one picked up. On the Friday before Memorial Day, they contacted me telling me that my car was ready for pick up. I informed them that I would not be able to leave work before they closed at 6pm and they promised to take my keys to the Sales Department on Tuesday so that I could pick up my car after hours. Come Tuesday, they had completely forgotten and I needed to spend more money on another day of car rental and couldn’t even reach the body shop the next day to remind them until they called to reach out to me. I asked them to cover the extra expenses since they said the job would only take 5 days and it was directly their fault that I needed to pay for an extra days worth of rental car insurance and they refused. I normally give people the benefit of the doubt but this is by far the worst customer service I have ever experienced. In addition, the other side of my bumper had started loosening and falling off in April, likely related to the accident damage and all they did was re-tape it.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
the repair was predicted to be 3 days and was actually 2 weeks, which generated quite some inconvenience. Otherwise, the service was really good and the repairs well done.
Customer Service - 2.5/5.0 -
the repair was predicted to be 3 days and was actually 2 weeks, which generated quite some inconvenience. Otherwise, the service was really good.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
it took much too long to begin work on the car after Nationwide sent me to Maguiire
Likely to Recommend - 0.5/5.0 -
I think you can see my picture by now. Never.
Repair Quality - 2.5/5.0 -
the car shakes on occasion at higher speeds
Customer Service - 0.5/5.0 -
December 2, 2021 I had an accident in a parking lot. My car was take to McGuire Honda. Just because McGuire Honda and Liberty Mutual don't play nicely together my parts weren't ordered until December 16. Certain parts came in over time but the radar box took over 3 1/2 months. In the meantime, my mother ordered a brand new CRV from Honda in Vestal NY. It took 2 months for her brand new car to arrive. WHY? The contact person for McGuire (Amber - I don't know her last name) was excellent! She communicated with me every week with my (non)update. She should be paid more than she is making. I'm sure she receives much verbal abuse from customers because McGuire is so lacking in aquiring parts. I was told all new parts were going into new vehicles, therefore, no parts for cars in needed repair. What about trying to keep their existing customers happy? I am not sure I will ever buy another Honda because of this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The repair work was amazing. It took longer than expected and promised.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Bruce's assistant seems pretty clueless
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just want to say THANK YOU so very much!!!! You guys sure over exceeded my expectations even though I already knew y’all are great!! I am sooo happy with the results! Special thank you to the individual(s) who were hands on!! You Rock!!