Maguire Honda

4.6 (241reviews)
92%
315 Elmira Rd,  Ithaca,  NY  14850
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (241)

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Customer Service

Very long process. When told cat was ready for pick up it wasn’t. Customer service was unbelievably rude. Had to call GM Oof company! Not sure I would use them again!!

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Very good

Customer Service

Very good

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The work Tom awhile but it was not the fault of the parts are taking longer to arrive

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Bruce, Amber, and team were a pleasurebto work with!

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I am satisfied with their service. Thanks.

Customer Service

I had kind of a hard time to make an appointment of showing the damage of my car. However, once they set up the date that they started to repair, everything went smoothly. I am very satisfied with their service. Thanks.

My Experience

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Appears fine

Customer Service

Very poor communication. Very slow to fix vehicle

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My Experience

Bruce is certainly attentive. We struggled initially to get updates on our vehicle. Thankfully Bruce was polite and kind. He assured us of a smooth experience and took great care of us! If you have concerns, please do not hesitate to speak with Bruce. The GM Chad was also great! I Cabot say enough good things. Thanks again for making it experience that much better.

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Customer Service

The manager was very nice and took his time with us but the shop and the office person were horrible.

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This shop had a two and a half month delay with the repair of my vehicle thar would have not been told to me if I didn't keep calling. Often times I found out about delays the same day I was supposed to pick up my vehicle. I called about every two weeks for an update, and every time I called they gave me a new pick up data with no explanation for the delay. When my car was finally supposed to be ready, that informed me that the paint "got messed up" and they had to redo it. It took another 2 weeks and I was planning to have my car by then for a trip out of town. Very unprofessional, but in the end my repair did look very good. Would not go back to the shop just because they were never helpful when I called and unesseeary kept my vehicle so much longer than they should have. Also, I had to bring my car back to the shop two days for an issue on the same side that they repairs were done. Very unhelpful and unprofessional then too.