Malloy Collision Center of Winchester
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- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication. Excellent work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The distance was somewhat out of the way, an hour and a half away. I wanted the job done right so it was well worth the trip to take my car there.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0 -
Call me please
Repair Quality - 0.5/5.0 -
Damage on passenger side not corrected and sensors for front collision were not hooked up
Customer Service - 0.5/5.0 -
Had my car for a very long time and I was charged an additional $1300 for car rental and was given a vehicle to use that was damaged with a cracked windshield
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job!! The folks at Malloy are exceptional and very customer oriented.
My Experience - 5.0/5.0 -
Great front desk assistant!! Very professional, but very personable and Friendly. My car looked great and I was so happy to give Enterprise their Rav4 2022 back! Thank you all so very much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scheduled fast completed work before other shops could get started
Customer Service - 5.0/5.0 -
Kept me updated during whole process better than STATE FARM claim dept
Returned Clean
Likely to Recommend - 2.0/5.0 -
I think they do good work. But my ordeal really made me think twice about ever using this place again.
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
The office women are incredible. There was also som male who made sure I had been helped. My issue is due to the lack of information conveyed to me; my car was supposed to take 4 or 5 days, and it took 3 weeks. There were no calls to let me know what was going on, no updates, and when I called I was given what seemed to be a lack of truth or concern. On one call, I had to leave a voicemail for Chris, but he never returned my call. Overall, it was quite frustrating. Thankful to the office women, though.
Likely to Recommend - 5.0/5.0 -
I have previously and will continue as long as you continue the commanding performance.
Repair Quality - 5.0/5.0 -
Goat in the body repair and service.
Customer Service - 5.0/5.0 -
Kept me updated and notified me promptly when completed.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y’all did a great job. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and follow up from my estimator Chris.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend.
Repair Quality - 5.0/5.0 -
The collision center did an amazing job on my vehicle. The staff there was extremely helpful and made sure I was well taken care of. This is why we always recommend them!
Customer Service - 5.0/5.0 -
The office staff treated me fantastic! It’s a stressful situation to have your vehicle fixed and it’s terrific to have people that genuinely care about helping you.