Malloy Collision Center of Winchester
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| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Never recommend your services
Repair Quality - 0.5/5.0 -
The service you provided took way too long. The vehicle wasn't done 15 days after it was brought to your place. I was told that it was on a waiting list and you would try to get it rushed through the next day, which didn't happen. I decided to purchase a new 4 runner, because I didn't have any confidence that it was repaired correct
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very flexible staff. I didn’t have a driver on my appointment date and they rescheduled me on the same week. Work was was very well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs are beautifully done and the car was also so thoroughly cleaned. I thank the staff for both.
Customer Service - 5.0/5.0 -
Everyone was so kind and helpful. Thank you to each one for that.
Likely to Recommend - 4.5/5.0 -
The reason being repairs look good so far.
Repair Quality - 5.0/5.0 -
The repairs look very nice, so far. Paint job looks really good. Whoever did detailing on it did an awesome job.
Customer Service - 4.5/5.0 -
The only thing that I can say, little more communication would be great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent service.
Repair Quality - 5.0/5.0 -
Quick, friendly and efficient customer service.
Customer Service - 5.0/5.0 -
Service rep, Jay Unger, was friendly and easy to work with. Made the entire process go well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Malloy Collision were very nice and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
The car would not start when I came to pick it up. The gentlemen who started it up said it was not uncommon. He said the doors are often left open when the car is being worked on and that will run down the battery. I think they should have made sure the car would start prior to my arrival to pick it up.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best collision center in Winchester!
Repair Quality - 5.0/5.0 -
Excellent service. From the beginning to the end. Very satisfied!
Customer Service - 5.0/5.0 -
Fantastic! From the guy who gave the quote to the lady who called us to pick it up.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all your help and direction. Great people work here. I dealt with 3-4 different employees and all of them were very helpful. Quick turnaround on getting my vehicle back to you. That was much appreciated as they knew I needed it back by the time I needed to go out of town. Thank you again!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, everything that needed fixing was taken care of in a timely and professional manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!! It’s like nothing even happened to my hood!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will only be using Malloy if something else they did goes wrong.
Repair Quality - 0.5/5.0 -
They tried to return my car with a cracked windshield and runs in the paint and overspray on windows
Customer Service - 1.0/5.0 -
Kept my car for about a month and I received maybe one update… if that.