Manhattan Auto Care, Inc.
MANHATTAN AUTO CARE HAS BEEN IN BUSINESS OVER 25 YEARS. WE ARE A FAMILY OWNED BUSINESS AND WE PRIDE OURSELVES IN PERFECTION. OUR GOAL IS TO PLEASE OUR CUSTOMERS. WE ARE PRIMARILY A COLLISION REPAIR FACILITY. WE ALSO DO MECHANICAL REPAIRS. OUR OFFICE STAFF IS ALWAYS INFORMATIVE,PROFESSIONAL AND PLEASANT
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The owner of the car is my Dad but I’m the one who drives it most of the time and the experience I had was nothing less than amazing…. The friendliness, courteousness, & timely manner that the work was done impeccable …. Thank you Rich & Joselyn so much..
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Job was terrible. I would never take my car again to Manhattan Autocare every sloppy work scratches all over my car inside door panels got third like dirt all over door. They just don’t care about your car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t tell any damage was done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy
Customer Service - 5.0/5.0 -
Helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
On the whole, the repair itself was very good, MACare good . The communications BTW myself, State Farm Claims was not up to par...mainly bc everything was handled via auto texts without good " verbal" comminication...I got daily texts thru out 7 days that my car would be ready by 8/1 no problem.. I verbally and texted that we were going away 8/2 with the car. .. 2days before I did not receive a daily text . So I called the next day after getting a text..not a call that my car would be ready 8/5 ...after expressing many times the need by 8/1.. problem is S. F. and Manhattan Auto only relied on texts with exception of MAC actually they did speak to me when I did call,..all in all they did work out having it ready for my 8/2 trip after several calls.. again repair wise MAC technical was excellent...Ed M
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I got a dent in my front hood, that was not there before the accident and I have pictures of and I also received a summons in the mail for parking on a hydrant for $115, which I will not be paying for!!! I’m not in any way satisfied with Manhatten Auto Care!!
Likely to Recommend - 0.5/5.0 -
Would never recommend that shop, ever!!
Repair Quality - 0.5/5.0 -
I have a dent on my front hood that wasn’t there when the car was taken to the shop, I received a notification in the mail for a $115 summons that my car received because the shop parked my car on a fire hydrant, although the shop paid for the summons but I only found that out when I called them because I was gonna pay the ticket because the summons was about to receive penalties according the notification and the shop never notified me about the summons not even when I picked up the car and to top it all off the quick release button on my front passenger door handle that was not damaged now is not working at all it won’t open the doors, my wife told me when she tried to get in the car. They also left my floor mats dirty with some white substance that is hard to take out now. I am extremely dissatisfied with the work of this shop and although I still have these issues I will never return to this shop to have any further damage done to my car. I called my insurance company to let them know about my complaints because they recommended this shop on their list of shops to take your vehicle to for repairs. This situation was a disaster beginning to end, from my car getting sideswiped while parked up until it got “repaired”!! Now I still have to come out pocket to fixed the things that shop did!! So NO, I’m not satisfied at all, not in the least!!!
Customer Service - 0.5/5.0 -
Not friendly people
Likely to Recommend - 5.0/5.0 -
I would recommend them without reservations.
Repair Quality - 5.0/5.0 -
They competed the job as promised. The body work looked perfect.
Customer Service - 5.0/5.0 -
The personnel were courteous and answered all my questions.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the expert repair and timeliness of my auto return.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and and in a very reasonable period of time. Will definitely use them again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keep up the excellent work