Mapleview Collision

5.0 (860reviews)
100%
12315 Mapleview St,  Lakeside,  CA  92040

In operation 5 years.

15,000 Square foot Repair Facility. Offering a lifetime warranty on all repairs. Auto body, Frame straightening and Full refinish work completed on the premises.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (860)

Likely to Recommend

Already have

Repair Quality

They did an incredible job, I have gone over and over the side of the car and it looks factory!

Customer Service

Gil and Alexis kept me in the loop even when there were a few minor delays

Returned Clean

Likely to Recommend

Repair Quality

They were always keeping me updated on progress and where they were with my car. They gave me a completion date of the 18th and my car was ready to be picked up on that date. I would totally recommend Mapleview Collision to everyone. The staff are extremely courteous.

Customer Service

They were expeditious to assist and were friendly even when they have you on hold or waiting to speak to someone in the shop

Likely to Recommend

That's a joke, no. I would never recommend these people.

Repair Quality

I didn't put a 10 because I've only just got it back so I'm not 100% certain everything is done to my satisfaction yet.

Customer Service

They had my car for THREE MONTHS. I was constantly lied to about when my car would be done, the person I talked to, I think his name was Ivan, was extremely rude to me because I was trying to see when my car would be done. I was told my car would be done on Friday, November 4th, 2022 so I showed up there around 1:30pm and my car was sitting, NOT being worked on even though I was told they had all of the parts. I'm extremely disappointed and dissatisfied. I will never recommend them to anyone and I will never be coming back.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Like I said earlier, my wheel had curb rash when I got my truck back, the wheels were new and had no marks on them prior to delivery to your shop.

Repair Quality

My passenger side wheel was damaged while in your facility. I had no curb rash on any wheels as they were new, after I got home from your shop I noticed curb rash on my wheel.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Oscar was especially clear explaining realistic expectations of the repair. I gave a 9 because every time I initiated a call, I was put on hold for at least 8-10 min.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

After 10 weeks and ill fitting parts - this is still an open issue. I am working with Gil on this but nope, not satisfied, at all.

Customer Service

Gil is available and somewhat helpful. Parts and workmanship are not within his control

Returned Clean

Likely to Recommend

Repair Quality

Car looks brand new

Customer Service

Likely to Recommend

Repair Quality

Not in on time schedule.

Customer Service

Likely to Recommend

Repair Quality

Oscar rules

Customer Service

Likely to Recommend

Repair Quality

they were amazing at helping me with my car

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Oscar was fantastic. He kept me informed the whole time. My car was ready much faster than I anticipated. Highly recommended!

Customer Service

Likely to Recommend

Repair Quality

Everyone was great! Really appreciate the help!

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service and great communication.

Customer Service

The best

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and work!

Customer Service

Likely to Recommend

Repair Quality

Was quickly to repair and easy to work with.

Customer Service

I was happy with the service

Likely to Recommend

Repair Quality

The work turned out good I still have an issue with the alignment of the headlights but other than that everything is was done well very polite I recommend them to my friends

Customer Service

I say again I'll recommend them to my friends