Caliber - Santee

4.9 (1,426reviews)
98%
10910 Wheatlands Ave,  Santee,  CA  92071

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,426)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and thorough repair work that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating daily updates via text and phone calls throughout the repair process. The team is frequently commended for their friendly, helpful, and professional approach. Timeliness is another key positive, with many repairs completed ahead of schedule. Customers value the clean, detailed vehicles upon pickup and the stress-free experience during what could be a difficult time. The shop has earned strong customer loyalty with many repeat customers and enthusiastic recommendations to friends and family.
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"Your team went above and beyond with my repair! The car looks great! I didnt notice, until I was ..." Read more
"... beginning to end, they were professional, personable and they did a fantastic repair job. 10 out of 10!" Read more
"When I saw my car and the repairs they made. I literally did a happy dance. She looks like the day ..." Read more
"Delays, issues, and lack of communication every single step of the way. Over a month longer than ..." Read more
"First estimate was 5 days, then 12 days. The car was ready by Day 4!"
"The staff are very friendly and they not only performed the repairs beautifully but also had the vehicle ready for pickup 2 days early. ..." Read more
"Vehicle was complete a day before the estimate. 2nd time here unfortunately but each time vehicles ..." Read more
"My vehicle was ready a day before promised!"
"... car, it looked better than ever and was spotless. Super impressed with their service and timeliness. Thanks, Caliber Collision!" Read more

My Experience

I’m very satisfied with the work that you did on my truck. It looks brand new. I’ve had friends and coworkers comment on how good it looks. They can’t believe it. The whole process from start to finish was great. I got updates frequently on the progress and the completion date. I would definitely recommend your company, friends, family, etc. Thank you once again.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything from start to finish was very professional, helpful and pleasant. I felt confident in the outcome of the work on my car, well informed and that the staff wanted to make sure I was well taken care of for sure. Ben was outstanding. I gave the Santee office a high rating on Google, where I often post reviews. Someone here actually really cares about customer service (it flows from the top down). Job well done!

Likely to Recommend

Repair Quality

All staff went above and beyond

Customer Service

Likely to Recommend

Repair Quality

David and the staff went above and beyond to fix my son’s truck. Hoping we don’t ever have to repair another vehicle, but if we do, we will absolutely bring it here.

Customer Service

Every employee was amazing.

Likely to Recommend

Repair Quality

Great service, will use again.

Customer Service

Satisfied, they worked fast and received my car back within a week as they said.

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you to Peter and David for handling this repair as easy as possible and got my car fixed very quickly. Much appreciated.

My Experience

Caliber Collision had great communication about my repair. I knew what to expect every step of the way, this put my mind at ease. They helped me get through my car troubles easily. They have earned my trust and respect. Great team!

My Experience

My Experience

Great work getting everything done

Likely to Recommend

Repair Quality

Quick, kind & a job well done

Customer Service

Joe went above & beyond helping me. Rose in the office was so kind & sincere.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My car looks fabulous!! Great job fixing the scratches. Thank you so much for your great service!

Likely to Recommend

Repair Quality

The whole service from intake to delivery was fantastic.

Customer Service

Everyone was awesome

Likely to Recommend

Yes, most definitely

Repair Quality

Great customer service excellent communication always kept up-to-date. We very much appreciate everything you guys have done.

Customer Service

Excellent communication skills, and updates

Returned Clean

My Experience

Service was amazing. Frankie and David did a great job keeping me informed and were very helpful.

Likely to Recommend

Repair Quality

Customer Service

Joe was very easy to work with

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean