Caliber - Santee

My Experience - 5.0/5.0 -

I’m very satisfied with the work that you did on my truck. It looks brand new. I’ve had friends and coworkers comment on how good it looks. They can’t believe it. The whole process from start to finish was great. I got updates frequently on the progress and the completion date. I would definitely recommend your company, friends, family, etc. Thank you once again.

Likely to Recommend - 4.5/5.0 -

I’ve pretty much shown everybody the before and after of my truck and nobody can believe it. It looks fresh off the showroom floor. I would definitely refer family and friends to your company. You guys do excellent work.

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Overall, I was very happy with the service that you provided. Everything was pretty much on schedule. Any delays and I was notified and kept updated as to the progress of my vehicle at all times. The staff were very personal and courteous. I’m just waiting for a couple of things to tie up a couple of loose ends and that should be it. Thank you once again. You guys were great.

My Experience - 5.0/5.0 -

Thanks to all the workers involved in the repair process; excellent job well done.👍 Also thanks to Ben who was in charge of everything since the first day. Thank you for keeping me informed all the time.

Likely to Recommend - 5.0/5.0 -

Will recommend Caliber any time.

Repair Quality - 5.0/5.0 -

Excellent work; very well executed. I will definitely recommend you to any one who needs any work done.

Customer Service - 5.0/5.0 -

Also very professional and informative step by step process for the repair work; Ben keeps me updated from the start.

My Experience - 5.0/5.0 -

Sure service. Ben kept us informed all the way through our experience. Car looked great when returned to me.

Likely to Recommend - 5.0/5.0 -

The whole process was made easy for me.

Repair Quality - 5.0/5.0 -

Looks like new. They did an excellent job. And, Ben was very helpful through the entire repair process.

Customer Service - 5.0/5.0 -

Comment made on earlier questions response.

My Experience - 5.0/5.0 -

Excellent service, fantastic personnel, especially recognition for Benjamin for his knowledge and attention to detail. Very satisfied. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a very nice job

Customer Service - 5.0/5.0 -

Very nice good job!

Returned Clean

My Experience - 5.0/5.0 -

Ben did an amazing job keeping me informed. I was totally satisfied with my car and very happy/surprised with how fast my car was finished

Likely to Recommend - 5.0/5.0 -

Had a great experience

Repair Quality - 5.0/5.0 -

Ben was amazing. Kept me well informed and was able to finish my car ahead of schedule.

Customer Service - 5.0/5.0 -

The receptionist and Ben was very professional and kept me well informed

Returned Clean

My Experience - 5.0/5.0 -

Had the pleasure of working with David while my vehicle was being fixed at Caliber Collision, he was top notch in his communication and was an overall delight. I had in my head that this whole process would be so difficult but it ended up being so easy. Many thanks to David for the quick turn around.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Had the pleasure of working with David for some rear driver side bumper damage. He was very communicative and a real active listener. I went in thinking this was going to be one of those things that was going to be frustrating and time consuming, and David made it the complete opposite. Much appreciated David!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent customer service!

My Experience - 5.0/5.0 -

Caliber Collision had great communication about my repair. I knew what to expect every step of the way, this put my mind at ease. They helped me get through my car troubles easily. They have earned my trust and respect. Great team!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything from start to finish was very professional, helpful and pleasant. I felt confident in the outcome of the work on my car, well informed and that the staff wanted to make sure I was well taken care of for sure. Ben was outstanding. I gave the Santee office a high rating on Google, where I often post reviews. Someone here actually really cares about customer service (it flows from the top down). Job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All staff went above and beyond

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

David and the staff went above and beyond to fix my son’s truck. Hoping we don’t ever have to repair another vehicle, but if we do, we will absolutely bring it here.

Customer Service - 5.0/5.0 -

Every employee was amazing.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, will use again.

Customer Service - 5.0/5.0 -

Satisfied, they worked fast and received my car back within a week as they said.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you to Peter and David for handling this repair as easy as possible and got my car fixed very quickly. Much appreciated.

My Experience - 5.0/5.0 -

Great work getting everything done