Mark Jacobson Body Shop

4.8 (852reviews)
96%
2415 Reichard Street,  Durham,  NC  27705
Bot
Shop AssistantSparkles

In operation 26 years.

TOYOTA CERTIFIED COLLISION REPAIR CENTER Top quality collision repair and refinish work on all makes and models, specializing in Toyota vehicle repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (852)

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Great customer service

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I trust Mark Jacobson Body Shop with all of my body shop repairs.

My Experience

You did a remarkable job, the car is fabulous, I feel I’m driving a new car, you even cleaned the interior/ exterior of the car, great job everyone, I will recommend your body shop to others šŸ‘ā¤ļøšŸŒ¹

Likely to Recommend

My current car is my 4th vehicle, and I have always used this body shop for any kind of needs!

Repair Quality

Everyone here deserves a raise!

Customer Service

Shining Stars in todays world

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Extremely thorough evaluation of damages, and repairs were done professionally. I was kept apprised of findings and progress throughout the repair. People were friendly and courteous and good to deal with.

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Friendly and professional repair completed as promised.

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My Experience

Hayden and the customer service ( office & phone help was great! The work looks good too

My Experience

My Experience

Very efficient check in and check out. Kept me posted on the progress. Excellent finished result. Very impressed..

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Thank you for the repair of my vehicle. It is a job well done.

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Great service good work

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Great se

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Great service

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As always, we had a professional experience from start to finish, which is why this is the only body shop I trust. That being said, we had hoped to get the car back a little sooner, but we did receive timely updates for most of the repair. It was only towards the end that I was reaching out to ask. The only other constructive criticism that I have is for the receptionist/office assistant. She could make more of an effort to be pleasant. She gives off ā€œI’m busy. What do you need?ā€ vibes.

Customer Service

Julie is always a pleasure to work with!

My Experience

I appreciated how friendly everyone was and accommodating with schedules and keeping me up to date on my car repair.

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