Mark Jacobson Body Shop

4.8 (868reviews)
95%
2415 Reichard Street,  Durham,  NC  27705
Bot
Shop AssistantSparkles

In operation 26 years.

TOYOTA CERTIFIED COLLISION REPAIR CENTER Top quality collision repair and refinish work on all makes and models, specializing in Toyota vehicle repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (868)

My Experience

i have purchased 9 Toyotas from MJToytoa and currently own 3, one of which was the 2020 Highlander in fro repairs at the body shop. I have always been pleased and satisfied with the staff, Julie, Mike and most recently Hayden (spelling?) when any my Toyotas have needed body shop repairs and service. i trust the estimates and care i receive form all of them. i would also like to thank LAwrence who stayed late when i picked up my Highlander the afternoon, 4:30, before my scheduled appt the next day. no compalints.

My Experience

A pleasant place to do business

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I just got it back and still testing everything out.

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Haden was nice, communicative, and thorough. The work was completed close to schedule and didn’t get delayed.

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Unfortunately, another car hit my vehicle in a parking lot on October 10th. I had recently purchased my 2025 Camry from Mark Jacobson Toyota and wanted it restored back to it's original condition. I was only a few miles from the Jocobson Body Shop and drove directly to your facility from the accident. I worked with Hayden at your shop who walked me through the process of getting the car fixed as well as an explanation of what needed to be completed/approved by the insurance company. With this information, I was able to quickly get through the entire process so the car could be repaired. From the time the accident occured, to the time I completed the paperwork between the insurance company and the shop, it was one hour. Over the next few weeks, Hayden kept me informed every step of the way regarding getting the parts in for the repairs, until the final day for pick up and inspection of the work that was completed. It's hard to understand how someone could say that a car accident could be an enjoyable experience, but Hayden and the Jacobson Toyota Body Shop Team made the process painless and left me with a high degree of cutomer satisfaction. Jog well done!

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My Experience

You came highly recommended by several friends who had repair/body work done by your team, and they were right! Beautiful work on my wife's Camry. She had a huge smile and tears in her eyes when she saw it. She loves getting her Camry back. Thank you very much!!!

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Haden was great to deal with. Very responsive to questions & kept us informed of status of repairs & possible delays.

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Great job! Clean looks brand new

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There was a nail/screw hole in the tire where the rim was replaced

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Customer service was amazing Haden did a great job in updating us on the status of the vehicle definitely will come back in the future if needed. Only downside is the car was still dirty when received this could have been an oversight since it was raining. Only downside Pickup day.

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Everything was great! Thank you!

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The team was very professional, informative, and friendly.