Mark Jacobson Body Shop
In operation 26 years.
TOYOTA CERTIFIED COLLISION REPAIR CENTER Top quality collision repair and refinish work on all makes and models, specializing in Toyota vehicle repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, the way it did before accident.
Customer Service - 5.0/5.0 -
Hayden was wonderful keeping me informed as to when car would be ready.
My Experience - 1.3/5.0 -
My experience with this car repair has been absolutely unacceptable in many ways. The work on my car was delayed multiple times, and not only one, but two pick-up dates were inaccurate due to forgetfulness and untimeliness on your team’s part. I had to personally call in order to be updated on the status of my vehicle. When I finally arrived to pick up my vehicle yesterday evening, I found that it was left completely on empty from a fuel perspective. Not only that, but there were no gas cans or any individual at the Toyota service department or on the sales side that was able to help me. There was no manager who was present at the department or able to be reached by phone. The one individual trying to help me said he wouldn’t even feel comfortable driving the vehicle if he were in my shoes. I will be reaching out to the service team over there as well to voice this complaint. While I am grateful that my vehicle was brought to the service department to allow for later pick-up with my busy work schedule, this was a massive inconvenience and source of frustration. The office then closed without helping me or offering me any solution whatsoever, leaving me to spend an additional 2 hours in the parking lot waiting for Triple A to come bring me fuel for my vehicle, which I had to pay for out of pocket.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job on the repairs
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is Kim. You guys did a great job. Looks like a new car. Thank you for all your hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys do a great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have always received excellent service at your business.
My Experience - 4.8/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time using Mark Jacobson Body Shop. My rep, Marlana, and tech, Chris, were both exceptional in their willingness to work hard and make sure everything was correct and that I was happy. My appreciation goes out to the entire team for a job well done and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My rep, Marlana and tech, Chris, both did a great job. Thank you to them and the entire team.
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0 -
Ms. Marlana Olmas was very nice, helpful and professional. I was satisfied with her customer services the overall experiences with the work was disappointing.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly helpful staff. I was kept well-updated on the progress of my repair. The repair is excellent— it looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
the only minor complaint that I have is that after the accident my back up camera started malfunctioning. The shop told me that they looked it up online and that this is a defect of the vehicle but it never malfunctioned before the accient.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks brand new, very satisfied with repair!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Lexus was rear ended a few months ago...took my car to Mark Jacobson (in all fairness, I did check other body shops as well) but I figured since my car was made by Toyota, they were the best shop for my vehicle. They did a great job of fixing and painting my car! They did a good job of texting me to let me how along my car was along the way. (And as added bonus, in my disorganized house, I managed to lose my final bill but I called the shop and they sent the bill to me over email!) Thanks to Haden Hanes and the team at Mark Jacobson!