Martins Collision Repair

4.8 (3,282reviews)
95%
225 South State Street,  Orem,  UT  84058
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Shop AssistantSparkles

At Martins Collision Repair, our fundamental and unwavering goal is centered on furnishing you with repair services of the highest caliber, complemented by an unwavering dedication to offering outstanding customer assistance. We wholeheartedly grasp the inconveniences and anxieties that often accompany the unexpected requirement for auto body repairs, disrupting your daily rhythm. In this regard, we are resolutely committed to streamlining the entire procedure, guiding you through a seamless journey from initiation to conclusion, all while mitigating any potential sources of frustration along the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,282)

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There were 500 miles put on the car from the mileage listing when I dropped it off. I’m not sure if this was a mistake or if someone was driving it. It also took longer than was anticipated. Otherwise - a ten.

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Excelent service and very efficient customer support by the technicians or mechanic.

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Front desk personnel are nice but smiling and kindness will make a difference

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The repair was outstanding very impressed with the work

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Greta job, awesome customer service

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Awesome job in taking care of me

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Being charge without previous explanations about the fees

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I got a discount of the charges for the car being there for almost 2 days

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The Best!

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Martins Collision has taken care of me several times. Larissa has gone out of her way to address all concerns. I would highly recommend Martins!!!

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Good work.

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Satisfied

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Pricing was fair and the work was exceptional!

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Everyone I interacted with was very attentive.

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Would definitely recommend, great service and excellent work.

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We are very happy with how the repair turned out!

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the ladies I was in contact with were extremely helpful and good at giving updates on our vehicle

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Phenomenal customer service and pricing. Staff was knowledgeable and accommodating to my needs throughout the whole process. Repair was even faster that what I was told which was pleasant. Be sure to ask for Larissa to help you!

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Larissa was amazing throughout the whole process and I appreciated the transparency she gave as well.

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The estimator underestimated the extent of the damage and the associated costs (I could tell when she was looking at the damage in the parking lot and then saw the estimate) and the communications during repairs was unsatisfactory. They kept sending emails to my wife's email address, and even when I had them correct it, it was still going to my wife's email instead of mine. I showed up to pick it up one day when they said it would be done, and it wasn't, and I hadn't gotten an email letting me know. We have brought our cars to Martin's for many years, and this is the least satisfactory experience that I have had. The actual work looks good and is up to Martin standards, but the rest wasn't.

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See previous comments

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Martin’s Collision Repair did an excellent job on my Honda CRV. They communicated with me throughout the process to let me know the status of my car’s repairs I would highly recommend them.

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They did a great job

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I was very pleased. I was afraid they would just be a mill, but they were very personable and did a great job.

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I made a booboo, and they fixed it! Did an amazing job, and I am very pleased. I had been to a different shop in the past and was pleased with how Martins conducts their business and the quality of their work.

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Very friendly and communicative staff

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