Martins Collision Repair
At Martins Collision Repair, our fundamental and unwavering goal is centered on furnishing you with repair services of the highest caliber, complemented by an unwavering dedication to offering outstanding customer assistance. We wholeheartedly grasp the inconveniences and anxieties that often accompany the unexpected requirement for auto body repairs, disrupting your daily rhythm. In this regard, we are resolutely committed to streamlining the entire procedure, guiding you through a seamless journey from initiation to conclusion, all while mitigating any potential sources of frustration along the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done in a timely manner and we are happy with the results!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There are a few items I’d like to review and discuss with a representative of Martin’s. There are a couple spots I noticed that concern me. If someone can call me, I’d be happy to take pictures or bring the car to the shop.
Customer Service - 5.0/5.0 -
The service by the personnel I’ve worked with thus far has been excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Responsive
Returned Clean
Likely to Recommend - 4.5/5.0 -
Prior to this visit, I would have said "10" but this time was not up to your normal standards.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Horrible first experience.
Repair Quality - 0.5/5.0 -
The first time my car was returned, several damages had not been addressed, and the original estimate failed to include issues that were supposed to be fixed. When I got the car back a second time, it was clear the cleaning had not been done properly. There were rocks and pebbles left in the trunk, the mats were dirty, and the interior was in worse condition than when I dropped it off. On top of that, the trunk was not adjusted or sealed correctly, which has now caused water to leak inside whenever I go through a car wash. Remains to be seen if Martins will pay to have the trunk fixed by a third party or if we will end up in court.
Customer Service - 0.5/5.0 -
Confrontational not apologetic.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great timeframe really clean environment About Martin’s. I would recommend them to anyone and Utah County. The reason for the nine is if I paid out-of-pocket for this, it would have been expensive and caused me to look elsewhere however, with my experience, I would probably come back.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I thought the charge to the insurance company was out rageous for a crease in a car door
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
Super nice and kept me updated the whole time. Very pleasant experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work, confident, finished as indicated. Very pleased
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the repair. Wonderful job!
Customer Service - 5.0/5.0 -
Customer service was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Communication at the beginning of the process was a little lacking
Customer Service - 4.5/5.0 -
The work was completed as was agreed
Returned Clean
Likely to Recommend - 4.5/5.0 -
For body work and paint
Repair Quality - 4.0/5.0 -
The initial repair was disappointing on the quality of repair but it was corrected
Customer Service - 4.5/5.0 -
Customer service took the problems into their control and resolved the problem
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing and the people at Martin’s are so great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Was help to my satisfaction.