Martins Collision Repair
At Martins Collision Repair, our fundamental and unwavering goal is centered on furnishing you with repair services of the highest caliber, complemented by an unwavering dedication to offering outstanding customer assistance. We wholeheartedly grasp the inconveniences and anxieties that often accompany the unexpected requirement for auto body repairs, disrupting your daily rhythm. In this regard, we are resolutely committed to streamlining the entire procedure, guiding you through a seamless journey from initiation to conclusion, all while mitigating any potential sources of frustration along the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
An item I was billed for wasn’t done. Once I pointed it out they quickly did it.
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was such a great experience from start to end. Communication was on point, service was amazing, and full detailed car on pickup was such a nice touch.
Customer Service - 5.0/5.0 -
Excellent!
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great customer service and awesome , quick wirk!! 😊 tganjs
Customer Service - 5.0/5.0 -
Will definitely recommend others!!
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Likely to Recommend - 5.0/5.0 -
Without Question, Thee BEST we have EVER EXPERIENCED!! Thanks so MUCH!!👍👌
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Plus 10 plus 10 PLUS TEN!!
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Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
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Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Overall the work done on my car was fine but had a bad experience with the customer support. The lady who helped me made me feel as if the accident was my fault (it wasn’t, a third party hit my PARKED car) and told me I was trying to take advantage of them after I had specifically said not to fix or check the engine , tire, or hill assist light as they were before the accident. Lights were still checked and tried to pin it on me trying to take advantage of the third party and she wanted me to pay hundreds of dollars. Just bad experience. I was already letting third party go outside of insurance FOR THEM so I was not taking advantage of them.
Customer Service - 0.5/5.0 -
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There were a few small things that went unaddressed, lack of communication was frustrating, but otherwise they did a good job.
Customer Service - 3.0/5.0 -
Wasn't impressed by the infrequent messaging and lack of communication and coordination regarding the completion of repairs.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
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Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
the accident happened in March and after 5 months they delivered the vehicle to me, we understand that there were delays on the part of the insurance. They gave me the vehicle with the interior panel of the driver's door incorrectly installed and the rear left door malfunctioning. I asked them to correct it and they did and when they brought the car home I noticed that there was a fault when the rear and front door opened and closed. I informed them and they told me that the rear left door was damaged. but the door worked fine even when I was in Martin it worked because I went and opened it... it's absurd that they say it was damaged and that they say I have to pay for the repair... they repaired the driver's door poorly and that affects the opening of the rear door... in addition to that they gave me the vehicle without gas and we delivered it with fuel. Martin has several certifications for its good performance but their handling and response were terrible... the car looks good but the workshop did not meet my expectations.
Customer Service - 2.5/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They took longer than I hoped to answer texts. They also kept changing the delivery date. I felt a sense of disorganization when I picked the car up, and the agent did not know if the service was complete or not.
Customer Service - 4.5/5.0 -
They were alwasy polite and answered all my questions.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You’re a quality shop. Thanks for all you do!
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done in a timely manner and we are happy with the results!