Maryland Collision Center Silver Spring

4.6 (2,425reviews)
93%
5310 Minnick Rd,  Laurel,  MD  20707
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Shop AssistantSparkles

In operation 46 years, 12 years at this location.

Maryland Collision Center Silver Spring is a full service body and paint shop that can handle any repair on any make and model. We are an I-car Gold and Honda/Acura certified body shop as well and pride ourselves on quality work!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
Hyundai
I-Car
Kia

Reviews (2,425)

Likely to Recommend

Repair Quality

My 2019 Toyota Highlander required a new front bumper. The bumper was replaced quickly and looks great and was done at a reasonable price. I am a highly satisfied customer.

Customer Service

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My Experience

Overall, I’m very satisfied with the service. Communication was excellent throughout the process. The only minor issue was a 30-minute wait when I dropped off my car, but aside from that, everything went well. Thank you for your service!

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Repair Quality

The staff is accommodating extremely knowledgeable.

Customer Service

The staff is accommodating extremely knowledgeable.

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My Experience

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Customer Service

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Repair Quality

Nothing to add. They did great job with repair. Fixed quicker than originally said and good communication

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Repair Quality

Very good job

Customer Service

Excellent job

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Repair Quality

Everything was great! People are friendly, my car was done on time, great Job !

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My Experience

Terrific front desk staff - so appreciate their help in walking me through unfamiliar territory. Great communication during the whole repair process and my car looks great.

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Repair Quality

Customer Service

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Likely to Recommend

We have already recommended Maryland Collision Center to a neighbor.

Repair Quality

I highly recommend Maryland Collisioon Center. The fender and door repairs exceeded my expectations. Our 1 year old 2025.5 Volvo XC90 looks brand new. The process of getting an estimate, scheduling the repair and picking up the car couldn’t be any easier or better. We will recommend Maryland Collision Center to friends; and should we need body/paint repairs in the future, we will be back.

Customer Service

I highly recommend Maryland Collisioon Center. We are VERY satisfied! The fender and door repairs exceeded my expectations. Our 1 year old 2025.5 Volvo XC90 looks brand new. The process of getting an estimate, scheduling the repair and picking up the car couldn’t be any easier or better. We will recommend Maryland Collision Center to friends; and should we need body/paint repairs in the future, we will be back.

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My Experience

Nico was great! Kept me up to date on the status of my truck. Finished ahead of schedule. Thanks Jimmy Mudgett and team!

Likely to Recommend

I have many times!

Repair Quality

Truck looks good, was washed and clean when I picked it up. Nicole was great to work with. Thanks Jimmy!

Customer Service

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Repair Quality

Looks good.

Customer Service

Micheal kept in touch and assisted with all of my questions and concerns. Excellent customer service!!!

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My Experience

I’m very satisfied with the repairs of my car done by Maryland Collision Center. As a person in customer service, I really appreciate the young ladies in the front desk, very courteous and friendly. Micheal, is my new best friend, he’s very responsive, and kind! He should be head of customer relations, so cool and calm. But FR, thanks to the whole team at Maryland Collision Center team for turning a negative situation, into a positive experience. You’re all awesome!

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My Experience

Everyone was pleasant and very accommodating

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My Experience

Michael was great! He was very professional and informative. Kim was also fantastic. The entire process was easy . My car looks good as new. Thank you everyone

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Repair Quality

The Job was well done

Customer Service

The service was good & helpful

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Repair Quality

Customer Service

The Spanish female at the counter was not so welcoming to customer

My Experience

1. Tape that you used damaged paint on my rear door. Though you told me you will fix this you still want to charge me half the cost. (I’m told $200). 2. The driver’s side door handle base was broken by the tech and though I was told it was repaired there is rattling inside the door when shutting it. 3. The upper door speaker was damaged on the drivers side. 4. The lock pin on the drivers side door does not go all the way down anymore. 5. The tape used also caused a little damage on the front door when repairing the fender. 6. The rubber trim where the front door meets the rear door was slightly damaged on driver’s side. 7. There is a little sticking when opening the driver’s side door. 8. There is a piece on under the front under the emblem that still had not come in and that as not repaired after three weeks. It was a part of the State Farm work. NONE of these issues other than the piece for the front for State Farm existed when I brought my car to your company. My whole family and I have used your company for years and I am Extremely disappointed in what happened to me. I did discuss the paint damage with the manager and he did not come back out to personally talk to me about it after he looked at it. I do not feel that there is the level of concern that I expected. I trusted your company and now I feel I have to be cautious. I am supposed to bring the car back when the parts come in So you can repair all these things listed at that time. I pray you use a better technician and quality check everything to make sure it’s done properly. I also want a guarantee on turnaround time because three weeks to repair what I brought it there for was TOO LONG. Thank you for your attention to this matter.

Likely to Recommend

I have used your shop for years and so has my family. This recent experience was bad. If ALL of my issues get resolve I would still recommend your shop. If my issues don’t get resolved I will not recommend and you will lose a good customer.

Repair Quality

There were a number of issues which I outlined in a previous survey you sent. Please see my previous response. In summary, things were damaged on my car or not properly done or completed. I’m supposed to bring it back to be repaired/fixed. Tape damage rear door front door Door Rattling Door sticking and rubber seals Lock pin not all the way down Speaker damage

Customer Service

Customer service at the polite and I had no problem with them. My problem is with the service technician person who did the work) and QA. His work was careless.

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