Masters Collision #1

5.0 (414reviews)
100%
3530 Merrick Rd,  Seaford,  NY  11783

In operation 55 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (414)

Customers say
Overall Customer Satisfaction
Customers consistently praise Masters Collision for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before the accident. The shop receives high marks for professionalism, friendliness, and a welcoming atmosphere that puts customers at ease during stressful situations. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating being kept informed every step of the way. Timeliness is another recurring positive, with several customers noting their vehicles were completed on time or even ahead of schedule. A few customers mentioned minor issues such as a loose harness, a needed ACC sensor calibration, and one repair taking longer than originally planned due to weather. Overall, the overwhelming majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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"Friends have come by since the repair and several have had to do a double take - wondering if a newer model ..." Read more
"I rate Masters collision a solid 10 in all categories"
"Masters is a superior operation! The business is compassionate and professional. I highly recommend ..." Read more
"My vehicle came back repaired, clean and looking better then before the accident"
"They were fast, efficient, kept me updated.. and my car is like new again..would highly recommend"
"The work was completed in the time I was told ! And done very much to my satisfaction"
"The car was done faster than we expected the repair to take."
"Professional and courteous staff. My car looks great and it was done a day early."
"my vehicle was complete and ready before promised time"
"All was done professionally and on time. Good job,"
"Kept me informed through the whole process"
"Excellent communication and customer service"
"Constant communication finish vehicle faster than expected"
"They always do a great job, keep me updated on the progress, and our pleasure to deal with"
"Customer service top notch always reruns calls"

My Experience

Everyone from the office staff to the owners and managers and body shop experts were friendly and professional and I have used this shop multiple times over the years for my entire family and the quality of the work is excellent.

Likely to Recommend

I have used many times over the years based on a friend’s recommendation and have and will continue to recommend to others

Repair Quality

Excellent customer service and workmanship

Customer Service

Polite and responsive

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely!!!

Repair Quality

You did an absolutely excellent job on repairing my car. You are definitely “masters” of quality workmanship. I will highly recommend you to anyone who is in need of your services!

Customer Service

Returned Clean

My Experience

My name is spelled Bartolomeo! Lol. Love you guys!

Likely to Recommend

Repair Quality

Dean and his crew are the best. With Michelle in charge of setting everything up and amazing communication, it made the whole process seemless. Thank you team my truck looks better then when I first bought it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy, staff was friendly and professional and the car came out perfect

Likely to Recommend

Repair Quality

They did an incredible job, the car looks like brand new

Customer Service

They were very informative and helpful

Returned Clean

Likely to Recommend

I wish car damage on no one, but already, we have told several friends and a complete stranger, that they’d have zero regrets working with Masters. Let’s put it this way- no one would not suggest to their boss- to go someplace that they’d have anything less than a perfect experience.

Repair Quality

Friends have come by since the repair and several have had to do a double take - wondering if a newer model was purchased. It came back pristine.

Customer Service

From the moment we arrived, we knew that we were being supported by people who care and who take their jobs seriously. We felt secure in our decision to use them. Everyone was truly kind. The office professional and peaceful. All the employees were clearly versed with what it takes to earn our business. Character, integrity, and the ability to respectfully have a positive conversation about a car that was clearly in need of a repair.

Returned Clean

Likely to Recommend

Repair Quality

The work was completed in the time I was told ! And done very much to my satisfaction

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great very professional

Customer Service

Excellent Michelle it's very professional

Returned Clean

Likely to Recommend

Repair Quality

They were fast, efficient, kept me updated.. and my car is like new again..would highly recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The only positive from our kids fender benders 20 years ago, and recently ours, is that we always get our car back looking brand new and got to know a great team along the way. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend Masters collision to anyone family when you name it. I am a very satisfied customer.

Repair Quality

I rate Masters collision a solid 10 in all categories

Customer Service

excellent knowledgeable Customer Service I’ve been around cause all my life and I know better. This place goes over and above for their customers in their work is top quality.

Returned Clean

Likely to Recommend

Repair Quality

Fast

Customer Service

Michelle is great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have sent several family members there

Repair Quality

Our car looks beautiful Unfortunately for u we have had to use Masters a few time but every time we get our car back it looks awesome Also want to mention Michele is wonderful she is so nice always so helpful I highly recommend Masters if you need auto repairs

Customer Service

It’s a 20 everyone is so nice

Returned Clean