Maurice & Son Auto Body Shop

My Experience - 5.0/5.0 -

Very professional and friendly. Kept me informed at every step of repair. The finished job done perfect! I would recommend Maurice & Son to any and everyone. Thank you for such great service.

Likely to Recommend - 5.0/5.0 -

By far the best over all.

Repair Quality - 5.0/5.0 -

It is very refreshing to do business with Maurice & Son. The customer service is impeccable and extremely friendly. The front desk... very helpful not to mention the welcoming committee Nacho. Thank you.

Customer Service - 5.0/5.0 -

Mentioned in first page.

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

The grill is not fully attached on the bottom. I'll be calling

Customer Service - 5.0/5.0 -

Very Friendly and helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Phenomenal work, my car looks significantly better than it did *before* the accident.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They were amazing! Their staff was so friendly and helpful. My car looked amazing. They did such a great job.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

we can't imagine better service. Our car is 10 years old and was in their shop to have the rear bumper panels replaced and painted. We went to pick up the car and noticed that the new paint didn't match exactly when out in the sun. It was close but not perfect. They could have said it's an old car and the white pearl is tough to match but they didn't. The repainted the panels and now it's PERFECT. Thank You!!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I’ve given this shop twice to work on my car and both times it’s been brought back. The first time was in 2021

Repair Quality - 1.5/5.0 -

I’m glad to finally get my car back, but this is the second car I’ve had to bring back after an accident. My car is now making a noise that it’s never made before and I was told that it’s fine.

Customer Service - 5.0/5.0 -

They were definitely nice throughout the whole thing no complaints there.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful work. Car looks new.

Customer Service - 5.0/5.0 -

Staff was friendly and courteous. However, the notice I received that my car was ready was very late on a Friday afternoon and you weren't open the next day. If I had known earlier I could have made arrangements to pick it up on Friday. I understand you didn't get the right part and that caused the delay in that the new part arrived Friday afternoon. Only mentioning it because it cost me 2 extra days of insurance on my rental. I was out of the area for the day but would have changed plans to get back sooner if I had adequate notice.

Returned Clean

Likely to Recommend - 4.5/5.0 -

Would look at all my options available before making a final decision as with any other major expenditure.

Repair Quality - 4.0/5.0 -

A bit frustrated that needed parts were not anticipated and ordered prior to needing them that day. This meant many daily orders vs one order knowing what parts would be needed tp repair the vehicle. Is this due to insurance companies or trying to keep your costs under control? Communication about how the car was progressing in the repair process from Dustin was greatly appreciated. Thank you and the car runs great and we're happy to have it back.

Customer Service - 5.0/5.0 -

Dustin was great at keeping us updated.

Returned Clean

My Experience - 5.0/5.0 -

I have various repairs completed by Maurice’s over the years and always done right the first time. Professional work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was really happy with with how I was well informed throughout the whole process and always felt informed of the status. Everyone I spoke with was friendly and thorough . I'm very happy how the car came out they did a great job and got it done in a timely manner. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was happy with the customer service and how informed I was during the whole process. The work performed was excellent too. Thanks

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Only shop I recommend.

Repair Quality - 5.0/5.0 -

As always great job.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

As stated in the first paragraph would always recommend and there convenient for anybody in the Waterville area

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I have use Maurice & sons three times and every time they are excellent service very informative, professional from the front desk staff to the follow up messaging system keeping me notified of everything going on to the guys in the back that do the repairs always comes out excellent work for repairs to the coordination with my insurance company everything they do makes it quick and easy for anybody to the rental cars drop off and pick up kudos to everybody would recommend this company to anyone

Returned Clean

Likely to Recommend - 5.0/5.0 -

I don’t think anyone would do it better than Maurice and Son did!

Repair Quality - 5.0/5.0 -

Smoothest experience ever!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean