Maurice & Son Auto Body Shop

4.7 (332reviews)
96%
232A College Ave,  Waterville,  ME  04901
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Shop AssistantSparkles

In operation 59 years, 9 years at this location.

Maurice & Son Auto Body Powered by VIVE is state-of-the-art collision center serving customers throughout the Waterville area and Kennebec County. We have a team of highly dedicated professionals that will guide you through the repair process, ensuring your vehicle is repaired properly and promptly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (332)

My Experience

Everyone was very helpful and friendly, and the car looks great! And thank you for cleaning the interior!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome service never had a body shop call and keep me updated on how it's going on my vehicle

Customer Service

Likely to Recommend

Work that done is no#10

Repair Quality

So far so good

Customer Service

Took to long

Returned Clean

Likely to Recommend

Repair Quality

The work is amazing! You would never know there was a collision. The car was so clean when we got it back! The process was effortless from start to finish. Hope we never need them again, but would certainly use them again!

Customer Service

Outstanding from the front desk to the garage!

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Excellent communication and customer service.

Likely to Recommend

Repair Quality

Excellent customer service!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone I dealt with was professional and courteous. I have never filed a claim in my life and I’m 72 years old. They helped and walked me through every part of it getting the rental car was easy it was right there and I didn’t have to return it all these little things are so helpful to people more than you could ever imagine. Thank you.

Likely to Recommend

Highly recommended

Repair Quality

Great customer service

Customer Service

Very informative

Returned Clean

Likely to Recommend

Absolutely likely!!! They do incredible work and offer A1customer service.

Repair Quality

We are extremely proud of the work that was done to our vehicle. Looks like new, thanks to the professional workers.

Customer Service

The staff was absolutely fantastic and they were very emphatic to what we had gone through.

My Experience

My Experience

The repairs were highly professional. My only suggestion is to get rid of the automated texts because they are not accurate. It was frustrating because one day it was almost ready and the next, it was weeks out

Likely to Recommend

Repair Quality

They used one aftermarket part and it doesn't line up right with the other side.

Customer Service

I was told by text my vehicle was ready and I could pick it up on the 14th by 4pm. I came home from vacation on the 13th and called on the 14th to make sure I was all set. I was told at that time that they didn't even start the work. I missed a day of work because I couldn't get a rental car until 2 pm the 15th so I had to use my last PTO time. I complained to the Manager but he basically said "sorry we don't send out those text" This is poor business practice I have used Maurice and Son's in the past but was very disappointed with the service this time. I will be letting my insurance company they should be more careful in the future when recommending Maurices.

My Experience

Excellent service. My jeep was ready sooner than expected. It looks perfect! Thank you so much for such good service!

Likely to Recommend

Repair Quality

Excellent work and service! Was finished sooner than expected.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every Thing was great , you all have done amazing work Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean