Mayfield Brainard Collision and Paint

4.6 (515reviews)
92%
5608 Mayfield Rd,  Cleveland,  OH  44124

In operation 72 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (515)

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Excellent repair service on my car, which had been t-boned. The front office is so on top of things. They answer the phone almost on the first ring, the give realistic timing expectations for the return of your car, they provide guidance on navigating minor things with insurance, and they are efficient. The only reason I am not giving a 10/10 is b/c my rental had a few minor issues. Would HIGHLY recommend and will be back in the future!

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Everyone was kind and courteous. Repairs were done in a timely manner. Car was left cleaner than I dropped it off!

Customer Service

Desk staff was super helpful and friendly. Communication was great on what to expect when.

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They did a great job repairing my car! I did have to take it back to have a sensor fixed twice but both times they gave me a loaner car to use while they worked on mine.

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They did good work, but I received a quote from another shop for $700 less. Ok, whatever, perhaps the aim.is to get as much as possible from the insurance company. Sadly this likely adds up to higher premiums for everyone. Again, whatever. but making the customer pay the CC fee seems like a money grab. Fold that into the insurance side. My deductible is $500, not $520

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Repair Quality

The end result was fine. But I was called to pick up my vehicle and it was a visible small dent with paint removed on the passenger back door from the accident.

Customer Service

Kathy was great. I dealt with someone else that was very unfazed and dismissive about my vehicle when I picked it up and the job wasn’t complete.

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This location was recommended by my insurance company. I was very surprised how fast my vehicle was repaired. Great service, I definitely recommend this company for auto repairs.

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They did a wonderful job repairing my car regardless of the few other inconveniences. I was very pleased with the work they did.

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Professional great customer service

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Yes, I would highly recommend this business to anyone.

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Totally satisfied. Professional and personable from start to finish. Excellent work. I have used your company in the past and will continue to in the future (although I hope I won’t have a need for more body work).

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Already addressed in the previous comment.

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cannot believe the paint job.

Repair Quality

bodywork looks perfect, paint job was very bad with specks and bubbles everywhere. there is also light on my dash that i believe is the automatic beam adjustment error light

Customer Service

was told i can bring the car back to be fixed. desk was very nice

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Service was fast receptionist, very courteous and helpful. The work looks great.

Customer Service

Very helpful

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