Mb Collision - Redlands

4.7 (1,520reviews)
93%
335 Iowa St,  Redlands,  CA  92373
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Shop AssistantSparkles

In operation 8 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,520)

Customers say
Overall Customer Satisfaction
Customers consistently praise MB Collision for its professional, friendly staff and high-quality repair work, with many noting their vehicles were returned looking brand new. Communication and proactive updates throughout the repair process are frequently highlighted as standout strengths, with customers appreciating texts, calls, and emails keeping them informed. Timeliness is largely viewed positively, with several customers noting early completions. A few customers directly noted areas for improvement, including inconsistent update frequency, occasional delays without advance notice, and isolated quality control concerns such as misaligned panels or unsecured brackets. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... throughout the process, answered all my questions, and delivered my vehicle looking absolutely perfect—like new again! Its clear that everyone here takes great pride in ..." Read more
"MB Collision is the best in town! NO LIE. So, my car was stolen 3 separate times so imagine ..." Read more
"... much more than I ever thought I was at the results. Friendly, professional, informative, and very, very good at what they do." Read more
"Great service! The staff was professional, honest, and friendly. They explained everything clearly, did quality work! My bumper looks like it ..." Read more
"Panels are misaligned, huge gaps. Molding over hang. Door jam molding torn. Dropped the truck back off ..." Read more

Likely to Recommend

Repair Quality

Customer Service

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Unfortunately not so often I know of anyone needing a collision shop, but if I do.

Repair Quality

Paint job on 2 doors was excellent. No need to do side panels for blending. Cannot visibly see a difference.

Customer Service

Very courteous service from the estimator and receptionist.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They were very courteous, kind and did everything but my estimate in a timely matter

Customer Service

Like I said, it is so sweet and upfront.

Returned Clean

My Experience

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Repair Quality

Customer Service

Failed to complete the job properly

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

A little delay but great job on repair !

Customer Service

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Repair Quality

I have a small gap between the fender and the hood on the passenger side

Customer Service

Very friendly and helpful

Likely to Recommend

My brother went there to get an estimate the very next day.

Repair Quality

VERY SATISFIED

Customer Service

Everyone is professional, knowledgeable & definitely courteous.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

friendly staff, great job.

Customer Service

friendly staff

Returned Clean

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Customer Service

Paris was always keeping me updated on my car.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Awful transparency with updates about when my car was gonna be done, leading to back and forth frustration with the insurance and body shop. a race chip that I put in the engine of my car connected to the battery was not put back in the car after installation

Likely to Recommend

Repair Quality

Lack of transparency

Customer Service

Lack of transparency, shop took something out of my car and didn’t put it back

Returned Clean

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Repair Quality

Customer Service

My Experience

Your company, in my opinion, went above and beyond to help get the process moving forward. Paris was especially helpful. Thank you so much for your professionalism.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was completed in a timely manner and they did a beautiful job. We didn't expect them to clean the car so that was delightful! Thanks MB!