Mb Collision - Redlands

4.7 (1,502reviews)
94%
335 Iowa St,  Redlands,  CA  92373
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Shop AssistantSparkles

In operation 8 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,502)

Customers say
Overall Customer Satisfaction
Customers consistently praise MB Collision for outstanding service quality, proactive communication, and timely repairs. Many highlight the professionalism and friendliness of the front desk and repair staff, noting they were kept informed throughout the entire process via texts, emails, and calls. Repair quality receives high marks, with numerous customers describing results as looking brand new. Several customers appreciated vehicles being returned clean and detailed. Repeat customers and strong referral intent reflect deep trust in the shop. A few customers noted improvement opportunities directly from their experiences, including more consistent proactive updates when timelines shift, and thorough pre-delivery quality checks to catch minor issues before pickup.
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"... experience at MB Collision. From start to finish, the entire team was professional, courteous, and efficient. They kept me informed throughout the process, answered ..." Read more
"... to me was their willingness to go the extra mile—they actually stayed after hours just so I could pick up my car after work. On top of that, they listened to my feedback ..." Read more
"... separate times so imagine my headache behind that. MB made the process seamless from start to finish. Everything about MB Collison give you a peace of ..." Read more
"Great service! The staff was professional, honest, and friendly. They explained everything clearly, did quality work! My bumper looks like it ..." Read more
"They took great care of my car and the after care was even as spectacular! My car looked amazing and they did a quick job."

My Experience

Your company, in my opinion, went above and beyond to help get the process moving forward. Paris was especially helpful. Thank you so much for your professionalism.

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My Experience

It was completed in a timely manner and they did a beautiful job. We didn't expect them to clean the car so that was delightful! Thanks MB!

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Repair Quality

Great place to have your car fix

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Very excellent customer service.

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Repair Quality

Great work great costumer service. Over all blessed to have this company and the hard working employees repair my car

Customer Service

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The whole experience with MB Collision was very good

Repair Quality

I have to say wish we didn't meet this way but we did, so far both times that I had to have two of my vehicles repaired MB Collision has done a fine job!

Customer Service

Both times the young ladies at the front desk have been extremely helpful, nice and respectful

Returned Clean

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Repair Quality

Courteous staff. End product looked great.

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Thank you MB Collision of Redlands for doing an amazing job with our Rav 4! Highly recommended 10⭐️

Returned Clean

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Customer Service

The delays due to parts issues but other than that no problems

Returned Clean

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I cannot say enough good things about MB Collision, and I will absolutely be recommending them to all of my friends and family. Their customer service, constant communication, and attention to detail were incredible from start to finish. They made everything so easy, right down to having a rental ready and detailing my car before pickup. If anyone I know ever needs repair work done, this is the only shop I will tell them to go to!

Repair Quality

I had an amazing experience with MB Collision. They made the entire repair process incredibly smooth and stress-free. From the moment we dropped off our vehicle, our rental car was already at the shop waiting for us. The staff was incredibly friendly, professional, and attentive. They went above and beyond to accommodate my busy work schedule by staying after hours on our pickup date. When I noticed a few minor adjustments I wanted on pickup day, they handled them right then and there without hesitation. I highly recommend them for their excellent customer care and quality work!

Customer Service

The customer service at MB Collision is absolutely top-tier. They treat you with so much respect and make sure you are completely taken care of from start to finish. They had a rental car ready for us immediately at drop-off and were incredibly friendly and attentive every time we spoke. What really stood out to me was their willingness to go the extra mile—they actually stayed after hours just so I could pick up my car after work. On top of that, they listened to my feedback and immediately taken care of a few minor adjustments on pickup day to make sure I was 100% happy with my vehicle. If you want a shop that truly cares about its customers, this is the place!

Returned Clean

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Customer Service

Paris was fabulous!

Returned Clean

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Very likely to recommend

Repair Quality

My husband Angel was extremely satisfied with the work done by MB Collision

Customer Service

Again extremely satisfied

Returned Clean

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Repair Quality

Did a great job on my car. And very accomodating and helpful staff.

Customer Service

They were so nice to explain everything that i ask of.

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Returned Clean

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Communication was connected throughout the service.

Customer Service

Friendly

My Experience

Excellent job mb team 👏

My Experience

Great and diligent staff. Highly professional, awesome client-centered service. Detailed, clean 🧼 work-outcome. To me, MB collision is your go-to for your auto-body need.

Likely to Recommend

Repair Quality

Great professional care. Manager super customer-centered care.

Customer Service

Returned Clean