Mb Collision - Redlands

4.7 (1,502reviews)
94%
335 Iowa St,  Redlands,  CA  92373
Bot
Shop AssistantSparkles

In operation 8 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,502)

Likely to Recommend

Repair Quality

Great job! Very happy!

Customer Service

Paris was very helpful

Returned Clean

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Repair Quality

Good job like new car

Customer Service

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Repair Quality

Customer Service

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I would recommend them.

Repair Quality

Everything went well.

Customer Service

Very professional

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly recommend to anyone.

Repair Quality

They did a great job in fixing my car! The service was amazing and efficient. Took some time but I’m happy to know it wasn’t rushed. My car looks great and I’m so happy to have it fixed by a trustworthy company.

Customer Service

Great! I only talked to two people (mainly the front desk girl) and she was AWESOME! Super sweet and friendly.

Returned Clean

Likely to Recommend

Repair Quality

The girl was a 10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was delayed four times with no notice. I would get a notification that the car would be ready on a specific date, then I would come in person to receive my car only to be told that the car was not ready. The company felt very unprofessional. Surely workers should have known that they are still waiting on a "spare part" that had not been delivered. The company could have easily updated the website or given me a call in advance. Instead, I left work early under a false pretense only to be told that the car is not ready. This was a disappointing experience.

Customer Service

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Repair Quality

Customer Service

My Experience

Side mirror Headlight

Likely to Recommend

Repair Quality

The date has been extended at least 7 times w/o explanation. It was hard to plan not knowing when the car would be ready. Called several times with seemingly "template" explanation - the car is in "final" assembly but everyone is currently at lunch. That aside, the work performed was very high quality with no notable issues.

Customer Service

Likely to Recommend

Repair Quality

I will recommend this place to people , everyone was nice , it went so smoothly got back car in timely matter was notified on how the repairs were going , when we went to pick up our car we had an extra surprise our car had the best car wash ever from top to bottom

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Great place

Repair Quality

Great service! Great people my car was done in a timely manner!

Customer Service

Great

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I liked that I was kept up to date on the progress of my vehicle

Likely to Recommend

Repair Quality

Communication through my email was great although possibly text message or even phone calls could also be implemented on progress of repairs, waiting for parts, paint etc. could also keep one more up to date

Customer Service

At the counter reception was Very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team is great. This is my third recent repair through MB. World class customer service and professional service are your strengths. Keep it up! I pray blessings on you all. Thanks for returning my vehicle before my vacation begins.

Likely to Recommend

Repair Quality

Customer Service