Mb Collision - Redlands

4.7 (1,512reviews)
94%
335 Iowa St,  Redlands,  CA  92373
Bot
Shop AssistantSparkles

In operation 8 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,512)

Likely to Recommend

Repair Quality

You guys were awesome

Customer Service

My Experience

Thanks for the great communication with Nicole and Vanessa and the excellent job by the team at MB collision

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is the worst experience I’ve ever had. The front lady Venessa has been rude from the first interaction. Our car is still not fixed as of today, and even though I mentioned to her that the claim shouldn’t be closed as they are still waiting for parts, she marked all repairs are complete and sent that to Geico. Jose was nice to work with and helped to get our car released after nearly 5 weeks of wait.

My Experience

I have set up another date to go back some other clips for Loose and missing screws

My Experience

The Repair is good quality,the door takes a little more effort to close but that's something that can be adjusted at a later time, Vanessa provided Excellent customer service....Thanks

Likely to Recommend

Repair Quality

Looks good but the door takes more effort to close seems a smidge off, Something that can be addressed at a later date

Customer Service

Vanessa provided Excellent customer service and was sincere in taking my concerns into account...Thanks

My Experience

Likely to Recommend

Repair Quality

Customer Service

You telephone dysfunctions delayed both communication and pickup of my vehicle.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They were great. It took longer than I anticipated

My Experience

I appreciate the concern and the attention to detail when it came to the damage of my vehicle. Yes the projected ETA was being pushed further and further from the original date. But the final result was incredibly. Thank you for the car wash and the interior detail. Much appreciated and god bless.

My Experience

They were professional. My car looks great and they finished the repair before they originally stated which was a bonus… I recommend them.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is my daughter’s car however it looks amazing!!!! Vanessa was so sweet and friendly to deal with. Jose was accommodating

My Experience

Excellent Service. I always trust that my car would get taken care of properly here!

My Experience

It took a little longer than we expected however I appreciate the frequent text updates, and phone call informing me why there were delays. My car wasn’t released back to me until the work was completely done and satisfactory. My car repair looks beautiful. Thank you! CB

My Experience

Great customer service!

My Experience

Vanessa kept me in the loop as work was completed. Very professional service by all staff.

My Experience

I really only spoke with the girl at the front desk and she was excellent! Every question I had she was helpful with and had a good personality both times I was there. My vehicle looks new ✨ and I am grateful with how quick it was repaired! Thank you!!

My Experience

Our car looks great! Communication with MB Collision was always pleasant. We appreciated their ability to finish the repairs in such a timely manner as the car was needed by a certain date! Thank you Vanessa Mota!

Likely to Recommend

Repair Quality

MB COLLISION was a pleasure to work with.

Customer Service

Vanessa Mota is the best with updates!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Totally. I’ve been asked about were the work was done and have received great compliments about the quality of the work.

Repair Quality

This is my second repair with your shop and I’m very pleased with the work done and the quality of service. A total of 10 points for a truly exceptional experience. Thank you to everyone that helped me with my car repairs.

Customer Service

You all rock it