Mb Collision - Redlands

4.7 (1,503reviews)
94%
335 Iowa St,  Redlands,  CA  92373
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Shop AssistantSparkles

In operation 8 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,503)

Likely to Recommend

100%

Repair Quality

Good experience. Very transparent. Timely. Can’t ever go wrong with solid communication and these guys are exactly that. Thanks again!

Customer Service

Good experience. Very transparent. Timely. Can’t ever go wrong with solid communication and these guys are exactly that. Thanks again!

Likely to Recommend

Repair Quality

I want to thank the person that went above and beyond on my car. I appreciate the attention to detail (fuel tank cover) thank you for a well done job.

Customer Service

I first interacted with Vanessa and she made me feel very comfortable. These things are stressful but she made the process easier.

Returned Clean

My Experience

They had someone available to speak with ask questions and be helpful. I felt they really tried to help.

Likely to Recommend

Repair Quality

Those I spoke with were helpful and kind at a time things seem challenging. You worked hard to get me my car back as soon as possible

Customer Service

Returned Clean

My Experience

Great repair very happy great customer service highly recommend

Likely to Recommend

Repair Quality

Great customer service kept me updated did a great job with my car

Customer Service

My Experience

Yes job well done and it was done on a timely matter thank you again MB COLLISION….

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and seamless process overall.

Likely to Recommend

Repair Quality

Super professional and very good communication.

Customer Service

Great support!

My Experience

Good customer service and they are good keeping you updated on your vehicle. They also return your vehicle back to you clean.😊 👍🏾

My Experience

Appreciate being kept informed of progress for work being done. I never had to call about it. Smooth process. Vanessa was great. (Hope I got her name right. Front desk.)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Our truck is back to being beautiful - thanks to your precision and detailed work. MB Collision was recommended to us by several people and I will now recommend them as well. Top notch!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Came out just like brand new car

Customer Service

Very friendly and helpful

My Experience

Disappointed in the repairs as quality check was not done door panels misaligned have gaps, door trim molding not properly aligned hanging low.

Likely to Recommend

Can’t recommend when you yourself are not satisfied

Repair Quality

Panels are misaligned, huge gaps. Molding over hang. Door jam molding torn. Dropped the truck back off to fix

Customer Service

Communication is very limited

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will recommend MB Collision to any and everyone. The Best in Town!

Repair Quality

MB Collision is the best in town! NO LIE. So, my car was stolen 3 separate times so imagine my headache behind that. MB made the process seamless from start to finish. Everything about MB Collison give you a peace of mind knowing your car is in good hands. They handled everything from dealing with the insurance company, to the rental car. Always getting my car returned back looking brand new and repaires done fast and correctly the first time. The office staff is Top Tier. They are always friendly, get the job done, communication it Beyond amazing. I can truly say they treat each client like family. I will always recommend MB Collision to my best friends and family. Thank you MB Collision and entire staff for making my life easy when it felt like the world was crashing down on me. I cant thank you enough! P.S. My front desk girly, my hat goes off to you. You always speak highly of the team you work with. You make one call and seems like everything is done within minutes. Thank you for the hospitality. You are remarkable!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied. It was how long it took that made it a little frustrating towards the end

Customer Service

Very responsive

Likely to Recommend

Repair Quality

The attention and care for my Durango was excellent. The entire group was diligent. Very attentive and courteous.

Customer Service

The service was great

My Experience

I wanna thank MB collision for The updates in the completion of my car. The work was very very nice. I am very happy and satisfied with everything

Likely to Recommend

you all are very attentive with your clients

Repair Quality

Just want to thank you all you did a great job texting

Customer Service

I was very satisfied with my car, and the service you are provided thank you sincerely Elisa

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good job all the way

My Experience

Customer service was better then you’d never expect, and my truck turned out perfect, also much better than expected. Thank you!

Likely to Recommend

Repair Quality

Excellent communication during the repairs, and I was impressed much more than I ever thought I was at the results. Friendly, professional, informative, and very, very good at what they do.

Customer Service

Likely to Recommend

Repair Quality

MB was great to deal with. They had issues on their end that extended repair duration, but they stepped up and helped cover rental car expenses. Repairs were complete and the car looks good as new. I would highly recommend MB.

Customer Service

MB’s staff was great to work with, but updates were not provided as frequently as I would have hoped for.