Mccarthy Chevrolet
In operation 33 years, 16 years at this location.
McCarthy Collision Lee's Summit works on all makes and models with a limited life time guarantee on craftsmanship and paint. Please reach out to us today, we look forward to assisting you with your claims process!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 10:00 am - 1:00 pm |
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
First, the final product, was good, in that they did a good job with the repair. That said, it took way to long to complete the job, and the communication was bad.
Customer Service - 1.5/5.0 -
Customer service was not good. First we were not kept informed with the status of our repair, and to be informed we had to call and ask. Next, there was a part broken on the interior of the lift gate that was not discovered during the estimate process, and it wasn't seen by us before we took it in for service and we would have seen it. We were told by other body shops that breaking that piece during the exterior repair was possible, which we assume is what happened, but if so, why didn't your body shop just say that instead of insisting it was broke from the beginning. Next, when we did call to inquire on the status of our repair, we were told different things depending on who we talked to in the collision center. Finally, on the day we picked up the vehicle, they were late with delivery, even though we had communicated a time that was critical for delivery.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Truck looks good, but my aftermarket antenna was damaged. When I came back to have it looked at, they removed it and told me that you would install it if I got a new antenna.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am pleased with the results. Service personnel was very kind, explained the finished contract very well. I give you an A+
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tim manger really good to And they clean car up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If I could mark higher than 10, I would. Everyone was so kind and helpful throughout the process. I received regular updates and had all of my questions answered. You have a wonderful team there in Lee’s Summit. Very pleased with the customer service I received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Lauren gets a 10. Cory missed items on estimate … but he’s gone.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Will use again if needed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Laney was great to work with
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took 6 weeks to get my car back, and until the last two weeks the communication wasn't great. They did however set me up with a rental car when my old one got turned in early and we thought we'd have the car back. I appreciated that greatly.