Mccarthy Chevrolet
In operation 33 years, 16 years at this location.
McCarthy Collision Lee's Summit works on all makes and models with a limited life time guarantee on craftsmanship and paint. Please reach out to us today, we look forward to assisting you with your claims process!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 10:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The manager of the collision department way very active in communicating with me
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lauren was amazing!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best place to go if you have car damage. McCarthy Chevrolet were extremely kind and reassuring me that my car would look as good as new and it did.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Some additional buffing needed
Customer Service - 5.0/5.0 -
Braedyn was amazing VERY professional!!! Kept me up todate regularly and made me feel like my voice was important. He needs a raise for sure!!!! Only gonna deal with him from now on!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Braden and his team totally exceeded my expectations in service. I received frequent updates and my car repairs were completed a week before the estimated completion date. And the car is great.
Customer Service - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Laney was excellent at communicating and kept me informed throughout the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was always kept in the loop about my car being repaired at all stages. I was very satisfied with the repair done. My car looks brand new again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
This is the first message I have received. No communication was given during the time my car was in for repair unless I called and asked about the updates. I was told text were sent, but I never received them. As an older patron, communicating by phone might be a better process for communicating with seniors.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me undated during the hole process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Can I give a zero or a negative number?
Repair Quality - 0.5/5.0 -
My car looks good after the repair but I have no confidence in the technicians that worked on my car, making me unsure of the quality of the repair. The cost of the repair almost doubled because I’m not sure the technicians knew what they were doing when working on my car.
Customer Service - 0.5/5.0 -
My car was at the location from 8/27 to 9/27. This may be normal but there was zero communication until I had to ask as to how long they would continue to need to keep my car. I don’t think parts were ordered til my car was sitting there at the shop. My car was drivable and it would have been helpful for the parts to be ordered while I continued to drive it til the parts came in. When we got into the repair, communication only occurred when the office girl was prompted by us with a text asking how it was going and how much longer. Honestly, I’m not sure she was even telling us the truth half the time. I’m not an idiot but I feel like that was how I was treated. Like I was too dumb to know that she was lying.
Returned Clean
Kept me Informed?
No
Likely to Recommend - 5.0/5.0 -
I have already recommended McCarthy to family and friends.