Mccarthy Chevrolet

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very impressed with the overall professionalism that the dealership approached the repairs on our vehicle. From start to finish, they were: efficient, courteous, skilled, and honest. Additionally, timelines were realistic and the repairs cost efficient. We are satisfied customers and will certainly recommend the dealership to others. Thank you to everyone who helped in the repairs associated with our vehicle. Regards, Paula Gardner

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Lauren, at the collision center was very very helpful. She was honest and true to her word. I had a most pleasant experience with McCarthy Collision Center. Most importantly, they got my car fixed quickly! Thank you guys!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very communicative and helpful! Lauren was really on top of it.

Customer Service - 5.0/5.0

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Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Lauren went over and above to take care of my repairs

Customer Service - 5.0/5.0 -

Great communication and timely work

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

On time and very informative at my vehicles status.

Customer Service - 5.0/5.0 -

Lauren was very attentive and polite through my whole repair process.

Returned Clean

My Experience - 0.0/5.0 -

My rear view mirror doesn’t work and there was some door clips not installed correctly. Also we have some other lights on the inside that doesn’t work the same and I will be returning for the list of things not done to our standards. We bought the car brand new and it has problems that did not exist before the repairs were done

My Experience - 5.0/5.0 -

If I ever need any repairs again, this is where I’m going. You guys are awesome quality is awesome. Took very good care of us. Thank you so much Kevin Chanel.

Likely to Recommend - 5.0/5.0 -

Definitely get a referral from me

Repair Quality - 5.0/5.0 -

Very pleased with the work very good quality you guys are great thank you again

Customer Service - 5.0/5.0 -

Excellent work

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Easy to work with

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job on everything!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work!!

Customer Service - 5.0/5.0 -

Great service and communication

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Job well done

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service. They kept me informed of their progress the whole time. They finished five days earlier than was estimated. Great bunch to work with.

My Experience - 5.0/5.0 -

Quality and precise work, made it look as if the accident never happened. 10 out of 10 would recommend

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0 -

I was disappointed that the time frame went from 1 week to over 2 weeks. The delay was mostly due to parts; which I thought would have been more thoroughly examined before work began. There was an assembly that the technician broke and we did not feel it was fair for us to pay for it. Additionally, the charge for "Analysis" for the type of work we were having done I think was just an add on, profit maker for the group. it would have made more sense if the work being done was more extensive.

Customer Service - 2.5/5.0 -

The Communication was mostly through e-mail. A phone call would have made for better customer experience. At one point she was waiting for a response, which I thought we had made but was missed-- when I was contacted by e-mail and not a call.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

6 month delay was not your fault on my repair

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Amazing job on the dent repair!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean