Mccarthy Collision Center
In operation 27 years.
The largest Collision Center in KC. We specialize in the repair of your vehicle using the most advanced technology and repair processes available.in the Kansas City Metro. Call 800-NEW-AGAIN. We are a direct repair facility for all Insurance Companies! McCarthyCollisionCenter.com
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Marissa was absolutely wonderful to work with and kept me informed in every step of the way to final completion. Very thorough and thoughtful! The work that was done on my car was very well done!
Likely to Recommend - 5.0/5.0 -
We have had 3 vehicles repaired there and would not take them anywhere else
Repair Quality - 5.0/5.0 -
My car had a lot of damage when it was brought to McCarthy Collision Center and, after the work was completed, it looked like a brand new car. I couldn't be happier with the results!
Customer Service - 5.0/5.0 -
Absolutely the best customer service, especially from my Appraisal Manager, Marissa Escareno. From the very beginning, she explained the entire process of putting my car back together. She kept me informed as to the progress and any delays that occurred. She always explained every step being taken and the timeframe to completion. I felt very fortunate having her as my advisor! She is terrific. Also, the receptionist who happens to be Marissa's sister, is very polite and friendly! They are a great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Communication. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Other vehicle repairs at shop had no issues
Repair Quality - 3.5/5.0 -
Delayed repair. Not competed when contacted for pick up. Missing torsion hinge. Nice repair on bumper and outside of tailgate. Poor form to leave the only 3" strip on inside of tailgate unpainted. Staff I interacted with were friendly and helpful
Customer Service - 4.5/5.0 -
Contacted to pick up when not completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was excellent. My car looks great! My only frustration is I can’t wash it until March! 😳 Austin was wonderful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Our service rep Marissa was incredible. I have had a lot of vehicles serviced and over 5 repaired due to accidents. This was by far the best communication that I have ever received during this process. She was very proactive in giving us the play by play, next steps, delays that arose due to incorrect parts being received, etc. I never had to call once to ask because I always knew where we stood. Fantastic communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The folks at Mccarthy Collision Center did a fantastic job fixing my car. Unfortunately, less than 24 hours after I took it back into my possession the car was damaged again and will be coming back today. 🤷🏻♂️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We’ve always had a great existence and the car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything was explained to me, the cost was reasonable, and the repair was done right.
Repair Quality - 5.0/5.0 -
My car looks like it was never in an accident. It looks perfect. All the employees I interacted with were polite and pleasant. Marissa was great to work with.
Customer Service - 4.5/5.0 -
Marissa was great to work with; knowledgeable and pleasant. However, i wish someone had called me with updates on the completion date.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Kept me up to date on repairs. Communication was good. Took longer to repair than originally told. Even while work was done, it wasn't completed until a day later than told.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marissa gave excellent service and information! The work done by the team is excellent