Mccarthy Collision Center

4.7 (3,977reviews)
94%
1610 E Prairie St.,  Olathe,  KS  66061

In operation 27 years.

The largest Collision Center in KC. We specialize in the repair of your vehicle using the most advanced technology and repair processes available.in the Kansas City Metro. Call 800-NEW-AGAIN. We are a direct repair facility for all Insurance Companies! McCarthyCollisionCenter.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (3,977)

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Repair took 10 days

Repair Quality

Customer Service by Morissa was excellent. Car repair looks good.

Customer Service

I will return when I have another 10 days to wait.

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My Experience

10/10 service

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Repair Quality

The quality is great.

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Responsive

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My Experience

Excellent work and easy to work with !

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Good service

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I will tell everyone who needs to know.

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Wonderful

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Very satisfied, my car is beautiful.

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My Experience

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Quick and easy!

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Great job and fast

Customer Service

Nice job

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My Experience

No not satisfied: had car 9 days, granted weekend & Memorial Day fell in there. Sticker on bumper which was replaced was put on sloppy, should have been checked before releasing. New policy of charging 3% if payment made by credit card. Which i reluctantly understand a little but i paid via debit card. Came directly out of my checking! By time i got home you had your $ plus another $45 from me! I was so anxious to finally get car back, return rental, left my checkbook at home since wasn’t going to leave in car while at your facility nearly 10 days! Feel was taken !!$45. Returned yesterday, Brent (very nice, respectful) looked car over. Waiting to hear back when i can return to get sticker replaced! Not happy about a 2nd trip, but it doesnt look right & should have been checked. Your repair facility was 2nd place also i took it. Higher then anyone, then needed another $268 for clips! Ridiculous! Allstate didnt even want me using you. Too high!

Likely to Recommend

Repair Quality

Car was hit in a parking lot. Needed new bumper. Allstate didnt want me using you but husband pushed for me to use you. I had originally bought this car from you new (its a 2013). Said you would match other quote i got. Knew that wouldn’t happen! My mistake taking it in before memorial Day weekend, loosing Monday. Of course needed $268 plastic clips! Whatever! Finally text me at 4, car ready, will call you. Never did call. Headed over anyway to return rental. Showed up around 5, raining, couldn’t see car well. Got ready to pay. Gal informs me 3% added if using debit or credit, so because i rushed out of house without checkbook you get me for another $45!! Got car home, its messed up. Label put On sloppy. Car never checked. Took it back. Waiting on Brent to call me back to fix label/sticker. Should have been checked. Now im spending my time sometime returning. Husband not happy paint match. I’m more inclined to settle realiZing cars age! But label needs to be put on correctly! Your receptionist does have a sign about the 3%, but she could have pointed it out! Feel like taken! Not happy. Will think again about buying next vehicle here!

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I rate an 8 based on the condition of the vehicle, how dirty it was on the inside. For the repairs I would give them a 9.

Repair Quality

The repairs were excellent.

Customer Service

Austin was great!

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Already referred a fry

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Austin was fantastic to work with and got my car taken care in lightening fast time! Car turned out nice

Customer Service

No complaints

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Repair Quality

Front desk and technicians were great. Thanks for getting truck back up and looking like new.

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I absolutely would recommend and will use you again if the need arises.

Repair Quality

Communication was not nearly as good this time I had a car repaired with you as it has been multiple times on the past.

Customer Service

See comment previously.

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