McCarthy- Overland Park Collision Center

4.7 (2,717reviews)
97%
9201 Metcalf,  Overland Park,  KS  66212
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Shop AssistantSparkles

In operation 61 years.

We specialize in the repair of your vehicle using the most advanced technology and repair processes available.in the Kansas City Metro. Call 800-NEW-AGAIN. We are a direct repair for facility for most major Insurance Companies!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (2,717)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for friendly, professional, and courteous service throughout the repair process. Communication was frequently highlighted as a strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness was generally well-received, with several customers noting their vehicles were completed on or ahead of schedule. A few customers, directly from their comments, noted areas for improvement including inconsistent proactive communication requiring them to initiate follow-up calls, occasional delays beyond initial estimates, and minor cleanliness issues such as interior dust upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"My car was returned to me in perfect shape! It came in with a crunched right fender and came ..." Read more
"... of a challenge to it, with matching paint colors, the staff went above and beyond to make sure my car looked good as new when the work was completed. My husband and I would ..." Read more
"... satisfied with the work that was done on the car; you cannot tell that there was any damage prior. Thank you." Read more
"We had the best experience with our car repair. The team was communicative and very quick to get everything taken care of. It was a seamless experience."
"... McCarthy for the wonderful service on my damaged 350Z. It looks good as new! The messages sent to keep me updated on the repair process were very appreciated. Thank ..." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kelly and the manager,Tim, did everything they said and finished the truck on time. This is the second time I’ve had a vehicle repaired at McCarthy Chevrolet and won’t go anywhere else

My Experience

It was a great experience all the way around. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Some of the nicest people I’ve ever met in the repair industry, they did an amazing job with my truck and kept me up to date every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would highly recommend McCarthy body repair!

Repair Quality

Repairs done in a professional manner. The regular updates via text were exceptional in keeping me abreast of the time of completion.

Customer Service

Everyone was very friendly and service minded.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and car looks perfect.

My Experience

Your teamwork was greatly appreciated and I wasn̈'t disappointed with the service. I would highly recommend you to others.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Kelly was excellent and assuring through the whole process! She made everything very easy and straightforward.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They kept me up to date. truck looks good again,

Likely to Recommend

Repair Quality

Customer Service

My Experience

All positive

Likely to Recommend

Repair Quality

Excellent experience

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Kelly was very thorough explaining what the vehicle would go through (fender and door frame changed, the kind of paint job it would get if needed, etc, etc). Prompt in communication about delays in the job and when it was done. Gave me suggestions for the rental car. Customer service was phenomenal, and they didn't hesitate to offer further checking of the car if something was off.

My Experience

Thank you for your quick quality work on my Tahoe!