McClinton Auto Collision Inc.

4.9 (971reviews)
95%
3960 E. Commercial Way S.E.,  Albany,  OR  97322
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In operation 29 years.

We are your local, family-owned collision repair facility. We offer complete, high-quality repairs on all 2009 and newer vehicles, for all insurance companies and those paying out of pocket! We offer the latest in Auto body technology. You always have a choice when choosing your repair shop! Call us today for more information about having your damaged vehicle repaired. 541-967-9528

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (971)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked flawless, like new, or better than before the damage. The team receives high marks for professionalism, friendliness, and going above and beyond throughout the repair process. Proactive communication via text updates and phone calls is frequently highlighted as a standout feature. Timeliness is another strong suit, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional paint color mismatches, overspray, tool marks on interior panels, and inconsistent proactive communication requiring them to call for updates. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"What a great experience. The repairs were exceptional and the customer service was amazing. I hope I never need any repairs again but if we do, ..." Read more
"Excellent communication. The completed repair was done perfectly."
"Overall service experience was friendly, helpful, knowledgeable and professional! The step by step notifications were so appreciated. I highly recommend ..." Read more
"Finest car repair we have ever dealt with"
"Always above and beyond with their work and customer service. That is why I always recommend them."
"Got me in so quick! The repair was almost just as fast and the job is always well done."
"Communication was amazing thru the entire process. Car was finished 2 days early and everything looked like nothing ever happened."
"Very friendly folks got us scheduled quickly and repairs completed ahead of schedule. Definitely appreciate going above ..." Read more
"They were so kind and patient with me! Even stayed late so I could pick up my car the same night it was complete."
"It was a day late but not of their own doing. A sub vendor came late and didn't allow enough time to complete ..." Read more
"We received text messages daily to inform us about the repairs."
"They were all very informative and polite! They kept me in the know on my car, the whole time!"
"... like. The work was done quickly and very well and I was communicated with throughout the whole process. I couldnt be more thankful." Read more
"Communication was amazing thru the entire process. Car was finished 2 days early and everything looked ..." Read more
"... only reason I don't give a ten is because I believe the extra time for ordering parts could have been communicated directly via phone call. I had to call and check ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is so nice and professional. They kept me up to date on what was happening and surprised me by finishing my car about 3 days early (5 counting the weekend). And it looks so beautiful!!! Absolutely wonderful job.

My Experience

Likely to Recommend

Repair Quality

Very good customer service. Kept us informed of progress. Will recommend them to anyone needing body work. Would definitely use them any time needed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Josh and Jonas were excellent to work with there team did a great job getting the car to like new in a short time

My Experience

Friendly and easy to work with.

Likely to Recommend

Overall satisfied

Repair Quality

The paint looks great. Front passenger door looks amazing. Rear passenger door has the slightest indent still but you have to look really hard in the right light for it.

Customer Service

Very friendly folks got us scheduled quickly and repairs completed ahead of schedule. Definitely appreciate going above and beyond to handle the rental car drop off

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your people are great thanks again

My Experience

The estimate was agreeable, the repair was speedy, and the final result was terrific!

Likely to Recommend

Repair Quality

I’ll never go anywhere else to have my car fixed

Customer Service

Most friendly people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs and customer service is always 20/10. Thank ya’ll

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job with my Camaro. Fast and thorough service. Highly recommended

Customer Service

Great service! Fast and thorough. Highly recommended!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

OUTSTANDING!!! Everyone I had the pleasure to work with was very friendly and helpful. The repairs were done expertly. When they found out that I was paying out of pocket for a rental car they made my repair a priority and finished it ahead of schedule. Thank you very much for that. I will definitely recommend them to everyone that needs auto body repairs. Thanks again for everything, Chris.

Likely to Recommend

Repair Quality

What a great experience. The repairs were exceptional and the customer service was amazing. I hope I never need any repairs again but if we do, we will return to McClinton’s Auto Collision.

Customer Service

Great customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car is whole again! And in an amazingly short time frame! Thank you so very much for your craftmanship.

Likely to Recommend

Repair Quality

I am very satisfied with the repairs, the process went quickly and communication was thorough.

Customer Service

Very friendly and professional people, who go above and beyond! Communication was thorough.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Likely to Recommend

I don't trust any other body shop

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is the second time I’ve needed help from McClinton Auto. Both times they’ve been able to get my car in quickly and the repairs are perfect. Impeccable color matching.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Top quality work and service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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