McLarty Collision North
In operation 10 years.
It is our goal at McLarty Collision North to exceed our customers' expectations on a regular basis. Through continuous improvement and a relentless desire to be the best, we will meet our goals. Our staff can help you with every step of the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the total experience of getting car repaired.
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
Likely to Recommend - 1.5/5.0 -
I wouldn’t
Repair Quality - 2.0/5.0 -
It took much too long causing me to have to pay an extra 298.00 for the rental car
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It was a difficult repair and after consulting several techs in the shop the job was well done.
Customer Service - 4.5/5.0 -
I would give Moe a 10
My Experience - 0.0/5.0 -
Was told it would be washed and vacuumed out. When I went to pick it up it had a blemish on the side and buffing compound all over the grill so. For 9 thousand dollars it should have been fully detailed.
My Experience - 5.0/5.0 -
All I can say is the car looks immaculate, the paint matches perfectly the door it looks like it was never in an accident everything looks perfect
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job done. Car looked great. All electronics were back in working order
Customer Service - 3.5/5.0 -
Need to communicate more with customer.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
If there was an option to put zero I would! Overall communication was terrible and took several weeks to get the inspection done. Over those weeks, consistent bad information on the status of the vehicle however, once the inspection was finally done, it took another several days to even get in the process of ordering parts, which never got done. With the blessing of State FarmI opted to move it to Gwatney. When that was done, all of the dirty parts were put into my Lexus interior. Since Gwatney is basically right next-door, arrangement could have been made to get the parts moved other than trashing my leather interior.
Customer Service - 0.5/5.0 -
Terrible
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
No updates, no returned calls, I had to call for status updates about my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Moe was a hero for us. He got the car fixed right and quickly. Moe made us feel like family. He should get a raise!!!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
body damage nice work but did not complete the repair process
Repair Quality - 2.0/5.0 -
body damage was repaired in a good way but electrical noted was not addressed and is still not working.
Customer Service - 2.0/5.0 -
time and communication was one way street. I had to call anytime I wanted an update on my vehicle and parts to paint took over a month. cost me an arm and a leg in rental fees
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
When picking up my car, it was a mess on the inside, the back seat was not bolted back down all the way. The car was not put back together the way I left it with you. Found paperwork in my car that showed one technician was working on over a dozen cars at a time. No wonder it took so long for my to get my car back. A week later car won’t start, well I looked at the battery and you all didn’t put the positive terminal back on all the way. So over the week hitting bumps and what not it continued to loosen and almost come off completely. I had to push it down and tighten it. Talk about leaving my car unsafe to drive. Who knows what else you all don’t do correctly on my vehicle. I also noticed that the bumper was missing a couple plastic pieces which you all either didn’t replace my bumper or messed it up while fixing it.
Customer Service - 1.5/5.0 -
Lady at the front desk is nice. But you folks don’t like to answer the phone and don’t like to return phone calls.