McLarty Collision North
In operation 10 years.
It is our goal at McLarty Collision North to exceed our customers' expectations on a regular basis. Through continuous improvement and a relentless desire to be the best, we will meet our goals. Our staff can help you with every step of the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had spray paint remnants on my windows
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Some minor paint blemishes are on the new parts and blended panels. I contacted the service rep and will need to schedule a fix. I believe I should receive a loaner vehicle for the time it will be in the shop, but was not informed of one. I work and have already been without my vehicle for over a month and a half and cannot to lose anymore work time. Additionally the clean up job after the repairs was sad at best. The inside of the truck was covered in dust, two of the back (inside) cover panels were not secured back to the truck, and there was a lot of buffing compound left on the windows and sides of the vehicle which I had to clean off myself.
Customer Service - 3.0/5.0 -
Service Rep is difficult to contact. Sometimes she does not return calls, and gave a false hope of when the vehicle would be completed. Said it would take a week, possibly two, but in actuality it was a month.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was excellant
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The general public is not aware of issues in the automotive repair industry. I would highly recommend that customers be informed about what's going on with supply chain for parts and labor. This information would educate the customer so they could make other repair arrangements if desired, financial decisions and transportation accomodations. I acquired my knowledge by bits and pieces as the repairs were in progress. A fifteen minute meeting explaining what's going on in the automotive repair industry would create a better customer relationship.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There were areas that I ask questions about. A representative came out to look over my vehicle, said she would talk with my insurance company and get back with me. I picked my vehicle up on June 13, 2022. Still not response. I still need to address some issues regarding the repairs that was done. Your assistance is appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Certain areas I was concerned about, but service and repairs have always been top notch.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0 -
The work done seems top notch, however, this shop needs more staff i think. Took a long wait to get in for repair and the repair took a while. I don't mind waiting for a high quality repair, but perhaps staffing up would speed things along some. Also, seems to be a little fogginess between reception person and shop.
Repair Quality - 4.0/5.0 -
Body work and paint appear to be top notch. There were scratches on adjacent panel after completion but shop was able to wet sand and buff out.
Customer Service - 4.5/5.0 -
Had to wait a bit for someone but in the end all my questions were addressed.