Mel's Intercity Collision Inc.
In operation 49 years, 46 years at this location.
MEL'S Inter-City Collision is a family owned collision, towing and auto repair facility that has been is business in the Tri-Cities Washington since 1977. Since we are locally owned and operated and are committed to standing behind our quality service. We feel we have a great service to offer anyone that has been involved in a collision. We can start by towing the vehicle, writing an accurate estimate, then repairing the vehicle where both autobody and mechanical repairs are done under one roof. Our technicians have completed extensive training, and with hard-earned expertise in modern repair technology, where each one is qualified to restore your vehicle to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to schedule an appointment. Work performed on day of appointment. Worker followed up with a call on work he performed on my truck. Very satisfied with Mel’s Inter-City Collision
Customer Service - 5.0/5.0 -
Great customer service from the office to the shop worker
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job fixing my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. They got my car in quickly, did an awesome job on my car, and finished when they said they would.
Customer Service - 5.0/5.0 -
Very friendly and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always will recommend you to anyone who asks
Repair Quality - 5.0/5.0 -
Wonderful experience. Thank you
Customer Service - 5.0/5.0 -
Wonderful experience Thank you so much
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They know what to do!
Repair Quality - 5.0/5.0 -
They got thrown a mess and they excelled in repairs. A Ford Raptor that needed a new rear end build, front control arms, the list goes on. Looks great and drives great still! The office gals are GREAT to work with. I had my fair share of questions and I always got a timely response.
Customer Service - 5.0/5.0 -
The office gals were always happy to answer the same question. They were on top of their game the whole time they had my rig.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Even before me taking my vehicle there I've always recommended Mel's to people. I grew up in this area and they've been around longer then I've been alive.
Repair Quality - 5.0/5.0 -
Mel's is great! Been around for a long time and I actually used to deliver parts to them when I worked at autozone. But my wife vehicle had a good amount of damage and when we got it back it looked amazing like it never happened. Then they went above and beyond. The rear hatch of the vehicle was tweaked when we purchased the vehicle and I told the people at Mel's that it was like that and I could fix it myself. But they went ahead and adjusted it for me! So thanks to Mel's inner city collision for your excellent work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend you
Repair Quality - 5.0/5.0 -
You folks did an awesome job very very pleased. I think you went over and above fantastic to work with. Definitely will recommend to all of my friends and relatives thank you thank you thank you
Customer Service - 5.0/5.0 -
You folks did an awesome job very very pleased. I think you went over and above fantastic to work with. Definitely will recommend to all of my friends and relatives thank you thank you thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always they fix it right
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!