Mel's Intercity Collision Inc.
In operation 49 years, 46 years at this location.
MEL'S Inter-City Collision is a family owned collision, towing and auto repair facility that has been is business in the Tri-Cities Washington since 1977. Since we are locally owned and operated and are committed to standing behind our quality service. We feel we have a great service to offer anyone that has been involved in a collision. We can start by towing the vehicle, writing an accurate estimate, then repairing the vehicle where both autobody and mechanical repairs are done under one roof. Our technicians have completed extensive training, and with hard-earned expertise in modern repair technology, where each one is qualified to restore your vehicle to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional the job was done just right
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, professional and efficient service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mels did a great job on my truck repairs. Always nice when you can trust an auto repair shop to be honest, sincere, and get the job done right.
Customer Service - 5.0/5.0 -
Front office is great. Friendly and communicates updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks all of you for your great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No better place to have your damaged vehicle repaired!!
Repair Quality - 5.0/5.0 -
Great job! And done in record time. Thank you!!
Customer Service - 5.0/5.0 -
Great! Thank you for your kindness and understanding!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were amazing! I was blown away by how fast you got our repairs done! You were fantastic to work with and I really appreciate the clear communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional No Bullshit
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, easy to get in and a quick turnaround to get our vehicle back
Customer Service - 5.0/5.0 -
Heather and staff are excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Glad to have my car back. For some reason the brakes work better like when new. Wish they had worked this way the night of accident.
Customer Service - 5.0/5.0 -
Always friendly and smiling. And good cookies and coffee.😄
Returned Clean
Likely to Recommend - 4.5/5.0 -
Very good and pleasant staff
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Better communication and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although the car took almost a month, it was worth it to get the job done right. When there were electrical problems (not uncommon) at pickup, they had a specialist come out for a troubleshoot/fix the next morning and car was good as new within an hour!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are my top recommendation of two.
Repair Quality - 5.0/5.0 -
Great work. Great price. Good people.
Customer Service - 5.0/5.0 -
Good people. Good service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 days from quote to pickup. Excellent turnaround. Thank you