Mel's Intercity Collision Inc.
In operation 49 years, 46 years at this location.
MEL'S Inter-City Collision is a family owned collision, towing and auto repair facility that has been is business in the Tri-Cities Washington since 1977. Since we are locally owned and operated and are committed to standing behind our quality service. We feel we have a great service to offer anyone that has been involved in a collision. We can start by towing the vehicle, writing an accurate estimate, then repairing the vehicle where both autobody and mechanical repairs are done under one roof. Our technicians have completed extensive training, and with hard-earned expertise in modern repair technology, where each one is qualified to restore your vehicle to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did an awesome job and very happy with the work
Likely to Recommend - 5.0/5.0 -
Outstanding Performance
Repair Quality - 5.0/5.0 -
Excellent service and work!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend any to this shop who has issues with their vehicle!!!
Repair Quality - 5.0/5.0 -
Great work the car looks amazing!!!!!!
Customer Service - 5.0/5.0 -
Great customer service!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and fabulous! Quality work done much more quickly than we expected; we do truly appreciate the friendly folks at Mel's InterCity Collision, and will certainly recommend this low-key, high-quality company to others who need auto body work!
Customer Service - 5.0/5.0 -
Fast and fabulous! Quality work done much more quickly than we expected; we do truly appreciate the friendly folks at Mel's InterCity Collision, and will certainly recommend this low-key, high-quality company to others who need auto body work!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely be recommending Mel’s to anyone in need of body work.
Repair Quality - 5.0/5.0 -
Cannot even tell where they did the work. It all blended in perfectly and looks like new and was never damaged.
Customer Service - 5.0/5.0 -
Outstanding customer service with ZERO complaints/issues. Will certainly take my vehicles to them if services are needed in the future.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very impressive
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quality work, with a quick turnaround
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always excellent and timely service
Customer Service - 5.0/5.0 -
Super friendly and easy to work with
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
Great place. Ladies up front know there stuff.
Customer Service - 5.0/5.0 -
Always willing to answer questions with a smile.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
I depend upon Mel’s for trustworthiness and expertise. Thank you for getting the job done quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will highly recommend Mels whenever i have the opportunity
Repair Quality - 5.0/5.0 -
I am so very pleased with the service that i got from Mel's. It far exceeded my expectations From the time i walked into the door until the time i picked up my car I have an older vehicle 2012 and to my surprise she looked like a new vehicle when i picked her up I was so happy Mel's washed her and detailed her I am beyond happy and i will highly recommend the service that i received
Customer Service - 5.0/5.0 -
Heather gave me excellent customer service And a big thumbs up to all that contributed to my car repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Any time conversation about getting body work done i highly reccomnend your buisness.
Repair Quality - 5.0/5.0 -
The shop did an excellent job!
Customer Service - 5.0/5.0 -
Outstanding