Mel's Intercity Collision Inc.
In operation 49 years, 46 years at this location.
MEL'S Inter-City Collision is a family owned collision, towing and auto repair facility that has been is business in the Tri-Cities Washington since 1977. Since we are locally owned and operated and are committed to standing behind our quality service. We feel we have a great service to offer anyone that has been involved in a collision. We can start by towing the vehicle, writing an accurate estimate, then repairing the vehicle where both autobody and mechanical repairs are done under one roof. Our technicians have completed extensive training, and with hard-earned expertise in modern repair technology, where each one is qualified to restore your vehicle to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Some orange pill on the paint job. But overall it looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work & paint is perfect. Communication and interaction with me and my insurance was excellent. Great job of clean-up, they left it way better than when they got it. It doesn’t get much better than this. Thanks, Mel, Heather, Cheryl & the gang!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate Mel, Heather, and staff for their great service. Everthing looked great and have had no issues what so ever. Thanks to your shop and it's employees who obviously beleive in quality work . . .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy and quick
Customer Service - 5.0/5.0 -
Knowledgeable
Returned Clean
Likely to Recommend - 4.5/5.0 -
Decent prices, good customer service
Repair Quality - 4.0/5.0 -
The camaro bumper looks good. Thought the entire bumper would be painted though. But maybe if they did that it would clash with rest of the car. Anyway, the new taillight and reassembled bumper look good, cant tell it was ever damaged.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the work. Happy with the office interaction. No surprises.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
This is a small business with original owner Mel still on site. He passed it on to his daughter but still helps out. Everyone working here seems genuine and friendly. No rude employees!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very and inviting atmosphere
Repair Quality - 5.0/5.0 -
I am very happy with the service a nice friendly atmosphere
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
As stated in first comment.
Repair Quality - 5.0/5.0 -
Excellent staff service and updates. Made this experiance easy. Totally impressed with the bodyshop work performed. I highly recommend this repair shop.
Customer Service - 5.0/5.0 -
Excellent as stated in first comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went according to schedule for me. Repair work was great. Vehicle was clean when I picked it up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We definitely will recommend Mel's Inter-Cuty Collision to anyone who needs body work!
Repair Quality - 5.0/5.0 -
Mel's always does a great job and at a reasonable price!