Mel's Intercity Collision Inc.
In operation 49 years, 46 years at this location.
MEL'S Inter-City Collision is a family owned collision, towing and auto repair facility that has been is business in the Tri-Cities Washington since 1977. Since we are locally owned and operated and are committed to standing behind our quality service. We feel we have a great service to offer anyone that has been involved in a collision. We can start by towing the vehicle, writing an accurate estimate, then repairing the vehicle where both autobody and mechanical repairs are done under one roof. Our technicians have completed extensive training, and with hard-earned expertise in modern repair technology, where each one is qualified to restore your vehicle to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and on time.
Customer Service - 5.0/5.0 -
Friendly and easy to talk to.
Returned Clean
My Experience - 0.0/5.0 -
I had asked that the headlight alignment be looked at and the evening after picking vehicle up it was apparent that it had not been done, beyond that everything looked great and very happy with the restoration.
Likely to Recommend - 5.0/5.0 -
A colleague recommended Mel to me I would recommend them.
Repair Quality - 5.0/5.0 -
The second I walked into Mel’s I could tell it was perfect. Everybody knew their job were very friendly and easy going. Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took longer then I expected, but they did great work wouldn't know anything happened. People were very nice and they did the work at a great price.
Customer Service - 4.5/5.0 -
Took a litte longer then I expected, but they did really good work at a good price. I was very happy with the results. Peolle there were very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your prompt and professional service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect, as always! Thanks to the whole crew! crew!
Customer Service - 5.0/5.0 -
Always an excellent job done by the crew.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car not only didn’t have that scratch anymore it looked soooo shiny all around. Loved that.
Customer Service - 5.0/5.0 -
Everyone was super friendly and easy going
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend mels
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleasant to work with
Returned Clean
Likely to Recommend - 5.0/5.0 -
My go to auto body b repair from here on out.
Repair Quality - 5.0/5.0 -
Great price. Great work. Friendly, customer oriented team.
Customer Service - 5.0/5.0 -
Friendly, customer oriented team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The necessary repairs were completed at a high quality and on time
Customer Service - 5.0/5.0 -
Customer service including the assessment by the estimator was provided in a professional manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly satisfied
Repair Quality - 5.0/5.0 -
Outstanding job repairing my exployer. Inside looked amazing too. Thank you!
Customer Service - 5.0/5.0 -
Kept in contact daily
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service!
Repair Quality - 5.0/5.0 -
Excellent repair and front office kept me up dated! I really appreciate everyone! Big THANKS!!!
Customer Service - 5.0/5.0 -
Excellent