Mercedes-Benz of Arlington
In operation 89 years.
When you trust your repair work to a Mercedes-Benz Certified Collision Center, you´ll enjoy the confidence and peace of mind that your Mercedes-Benz will leave looking as close to its pre-accident condition as possible. That´s because the technicians working to restore your vehicle´s appearance and performance are the people who know it best. All collision facilities certified by Mercedes-Benz have successfully completed an extensive audit, and have made the significant commitments to quality and service required to receive this level of recognition. This rigorous process enables Mercedes-Benz to distinguish those body shops which meet or exceed Mercedes-Benz standards for tools, equipment, facilities, repair work, and commitment to customer care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I am very satisfied with the service I received.
Customer Service - 5.0/5.0 -
Customer service in Collision was professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
I had to call for updates on the ETD of picking the vehicle. Car wash was 5 out of 10. Keyless entry on drivers side in not operational since the repair was completed.
Customer Service - 4.0/5.0 -
I selected the Arlington MB because I have had my cars serviced there for over 15 years. I came to the MB collision center hoping for the same type of service. I met Brian Cahill and I was convinced I was in the right place. However when I dropped the car off I was assigned to another person and the communication and service went down hill.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and they did a good job on repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
They were non communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Communication and regular updates were excellent. However, the windshield was damaged during the repair process. Although a new one was ordered and replaced, I hope this will not negatively affect the vehicle’s value, as the windshield was not damaged when I dropped the car off for service.
Customer Service - 5.0/5.0 -
Communication and regular updates were excellent. However, the windshield was damaged during the repair process. I hope this will not negatively affect the vehicle’s value, as the windshield was not damaged when I dropped the car off for service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent
Customer Service - 5.0/5.0 -
Excellence service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from start to finish.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
This is not Stephen. It’s Deborah. The policy is under both our names and this vehicle is mine. I even purchased it from MB Arlington.