Mercedes-Benz of Arlington
In operation 89 years.
When you trust your repair work to a Mercedes-Benz Certified Collision Center, you´ll enjoy the confidence and peace of mind that your Mercedes-Benz will leave looking as close to its pre-accident condition as possible. That´s because the technicians working to restore your vehicle´s appearance and performance are the people who know it best. All collision facilities certified by Mercedes-Benz have successfully completed an extensive audit, and have made the significant commitments to quality and service required to receive this level of recognition. This rigorous process enables Mercedes-Benz to distinguish those body shops which meet or exceed Mercedes-Benz standards for tools, equipment, facilities, repair work, and commitment to customer care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As usual, great service from Brian Cahill.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0 -
@ this point the Job is remaining undone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
Not frecce mi carro
Likely to Recommend - 5.0/5.0 -
Thank you for careful inspection of what needs to be repaired
Repair Quality - 5.0/5.0 -
Thank you for your excellent service
Customer Service - 5.0/5.0 -
Very caring and accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was initially disappointed with the MBA Collision Center during my initial contact & interactions with Patrick. As a long-time owner from this location I expected when my vehicle was kept overnight for service/repairs that MBA would assist with a loaner, which Patrick stated no & even after I told him it was a huge challenge/issue with not have transportation to/from the collision shop. It took me 3-weeks to find a way to get to the collision shop & once I arrived I worked with Jakelin who was extremely professional, nice & explained that MBA could have offered an uber to/from the collision shop while my vehicle was being repaired. She apologized for Patrick's failure to even mention this kind of assistance. Jakelin actually turned around my experience, satisfaction & trust as a long-time MBA customer that is used to high-quality service from this location. Thanks to Jakelin my review went from the worst service to good service, which Jakelin is the person to acknowledge and reward for saving a customer's experience at the collision shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were responsive and helpful in the process with dealing with the insurance company.
Customer Service - 5.0/5.0 -
They were always responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went well but I would appreciate it humbly if may car could be cleaned. As I was told it would be cleaned upon delivery but it was delivered dirty. 202.553.2209 Rob ...
Customer Service - 5.0/5.0 -
Patrick, Brian and a woman with a name starting with J. Where extremely kind professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
terrific servicw
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
A bottle of perfume was missing from my car, when I called I was told my staff don't steal, I never accused only one. I only stated my bottle of perfume was missing. They very dismissive and uncaring.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Lots of back and forth. I have to reach out most of the time to get updates.and it took more than 1 month to have the car fixed