Merriam Body Shop
In operation 39 years.
Merriam Body Shop LLC (formerly Merriam Body Shop) was founded and ran by a locally owned family for over 35 years. Proudly Under New Management by Sow. Collision Repair at it's finest, No detail is too small for our team of combined 50 years experience. Our Goal is to provide high quality repairs to all of our customers. We place Customer Needs and Safety at the top of our list. We strive to get customer vehicles back to you like new. We work with Insurance and will strive to make the process positive.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- French
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 10:00 am - 2:00 pm |
Reviews (67)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very Responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and easy to work with. I felt comfortable and confident having my vehicle at Merriam Auto Body! Thanks guys!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
TOOK TO LONG
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks very good inside and out. Thank you for a great job. Anita Hadel.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work in a timely manner
Customer Service - 5.0/5.0 -
If needed I will be a repeat customer
Returned Clean
My Experience - 0.0/5.0 -
The repair took longer than expected and communication was lacking. It was hard to get anyone to answer the phone or get a call back with updates on when my car would be ready.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall good experience
Repair Quality - 5.0/5.0 -
Great job overall. It was somewhat difficult to contact the shop and get timely return calls. A few time I left messages and did not get a return call until I called a second time.
Customer Service - 5.0/5.0 -
Very friendly. They helped me get my child car seats out of my car!❤️
Returned Clean
My Experience - 0.0/5.0 -
Took a month after parts arrived. No communication on delays unless I called and left message. Was told “tomorrow” for a week to 10 days. Terrible experience. Cost me over $700 in rental car fees, as my insurance stopped paying per policy.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Car took a month to fix small damage. Didn’t bring it to shop until parts had arrived - one month later got it back. Cost me $700 in rental car fees after insurance picked up first 3 weeks.
Customer Service - 1.5/5.0 -
Said they’d call “tomorrow” multiple times. Never did. I’ll call you next week - never did.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!!! Great People. I think it is great to work with local businesses.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I had to keep reaching out for updates. The work was well done.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made the process of getting my car taken care of so easy and the end result is amazing.
Customer Service - 5.0/5.0 -
They are great about sending updates along the way so that you know what’s going on with your vehicle. Definitely helped take the anxiety out of the process for me.
My Experience - 5.0/5.0 -
Outstanding customer service!
My Experience - 0.0/5.0 -
More communication would have helped.
Likely to Recommend - 5.0/5.0 -
Hands down, a 10. We’ve been around auto shops for a lifetime, for KC we definitely got small town values and service at the shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
After an accident, we were thankful they sent a tow for our city girl, we live hours away and could not be there. She was reassured & taken care of just after a phone call to the shop, you don’t find that kind of service at just anywhere.
My Experience - 5.0/5.0 -
My car looks like new! Very easy to work with and friendly.