Metro Ford Collision Center

4.7 (868reviews)
94%
3601 State St,  Schenectady,  NY  12304

In operation 47 years.

Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (868)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We were happy with the repair, but the body shop returned the truck to us with a check engine light on and a broken air vent on the dash, neither of which the truck had when dropped off.

Customer Service

When I called to report the above issues, the body shop took the truck in promptly and fixed both issues the next day.

My Experience

My Experience

Great fast professional

My Experience

You did a great job

My Experience

Looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good job. Vehicle was very clean when i picked up. Much thanks to tyler and his team for a job well done from start to finish communication was very open. Very satisfied customer

My Experience

They were able to get my 2025 Ford F350 in for some repairs,in a very timely fashion and repairs were made in that same fashion. Extremely "Happy" with all repairs done using "OEM" parts, not inferior aftermarket ones. 5 Stars going out to Tony, Lisa & Body Shop crew!!! My go to Ford Dealership for All repairs, & Routine Maintenance!!!!!

My Experience

Paint and body work looks great. Noticed at 5 00 after work the gasket on the bed cover was pinched under the metal frame now the gasket doesn’t lay flat and probably leak. Will call the shop Monday.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I bring my car here for many years so did my husband

Repair Quality

Customer Service

Car looked excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am very disappointed sorry

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome job car was fixed completely and cleaned up too. The job exceeded our expectations. Thank you!

My Experience

The whole team that work on the car and the reps were great.. Everyone involved i am greatful for and appreciate very much! Thku to the metro for body shop team. You guys and gals are the truth. Respectfully, Mr.

Likely to Recommend

Repair Quality

Every person involved did they thing and im greatful for how they treated me and the car.. I appreciate the whole staff.. thku again to metro ford of schenectady, ny

Customer Service

Likely to Recommend

I have already recommended Metro for bodywork

Repair Quality

Work on my truck was completed on time with outstanding workmanship

Customer Service

Friendly and knowledgeable staff

Returned Clean

My Experience

Staff was excellent. Found small part of job off a bit. Sensor in bumper was not fully secured in mounting hole. I was able to glue it . Rubber gasket was off some. I straightened it out. Thank you Leland.

My Experience

Tony and the crew did a great job restoring my car. It looks brand new. Lisa was wonderful to work with she helped deal with Enterprise as repairs were delayed because they needed parts.

Likely to Recommend

Repair Quality

I felt comfortable that I brought my car to the right place.

Customer Service

Metro Ford has a well organized team.