Metro Ford Collision Center

4.8 (875reviews)
95%
3601 State St,  Schenectady,  NY  12304

In operation 47 years.

Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (875)

My Experience

Likely to Recommend

Repair Quality

They did great work and were concerned that it me my expectations.

Customer Service

I was always kept informed of the time it would take and was given advanced notice when they found it would take a little longer than originally expected.

My Experience

Date of delivery was changed a couple of times, suppose to be completed earlier than thought but ened up being completed on original date. Only suggestion.....set a date and make sure it is that date.

Likely to Recommend

The workmanship and final product was excellent. Keeping to promises was not.

Repair Quality

The quality of the repairs is excellent, the scheduling, not so much.

Customer Service

The people at Metro were very nice and did their best, again scheduling was the issue.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs were scheduled quickly, work was well done and the department communicated well during the repair period. Very satisfied with Metro on this repair.

Likely to Recommend

Repair Quality

Scheduled quickly, completed on time, looks great

Customer Service

My Experience

Nice team

Likely to Recommend

Repair Quality

Looks great, like new.

Customer Service

Very respectful, answered my questions, and all promises kept

Returned Clean

Likely to Recommend

Repair Quality

Very helpful told right information

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I noticed some grease stains in the interior of my vehicle that were not there before I dropped it off

My Experience

Everyone was nice and helpful thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Lisa was great

Returned Clean

Likely to Recommend

Repair Quality

Good job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice job ! Quick turnaround meeting my satisfaction

Customer Service

Looks like it never happened

Likely to Recommend

All around great experience

Repair Quality

Great job…..

Customer Service

They made this an easy experience

Returned Clean

Likely to Recommend

Unless lisa is involved

Repair Quality

Customer Service

Except from Lia/liz, they were a 10

Returned Clean

Likely to Recommend

Repair Quality

It took a long time to get some of the parts but that could be a supplier issue. Whenever I called to get an update the people who answered the phone were always friendly and polite.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything went smoothly Thank you Tyler,Lisa and the men who did the work they even washed ,cleaned my car much appreciated hopefully never need to go back but if I needed work done I would look up metro Ford again.

Customer Service

Everything went smoothly thank you Tyler,Lisa and the men who did the work they even washed,cleaned my car I wouldn't hesitate to bring back to Metro Ford body shop if needed.

My Experience